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Robot Structural Analysis

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Contributor
ingeniero_mena
Posts: 22
Registered: ‎03-26-2010

uninstall Robot X64

767 Views, 7 Replies
11-09-2011 06:49 AM

hi all,

i want to remove Robot 2011 x64 from my computer but i am getting a message shown in the picture.

 

thanks in advance

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Product Support
jad.dellel
Posts: 219
Registered: ‎11-30-2010

Re: uninstall Robot X64

11-09-2011 07:00 AM in reply to: ingeniero_mena

Hi,

Try first to uninstall Spreadsheet calculator 2011 from your machine , after try to remove RSA2011, and let us know if it works for you.

Regards,

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Jad DELLEL
Structural Engineering Support Autodesk, Inc.

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Contributor
ingeniero_mena
Posts: 22
Registered: ‎03-26-2010

Re: uninstall Robot X64

11-09-2011 07:28 AM in reply to: ingeniero_mena

i do not find or have spreadsheet program.

another way to uninstall?

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Product Support
jad.dellel
Posts: 219
Registered: ‎11-30-2010

Re: uninstall Robot X64

11-09-2011 07:35 AM in reply to: ingeniero_mena

Have you try to remove it as Windows Admin; UAC turned off?

 

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Jad DELLEL
Structural Engineering Support Autodesk, Inc.

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Active Member
ALEJANDROFELGUEROSAFUENTES1370
Posts: 8
Registered: ‎11-22-2011

Re: uninstall Robot X64

11-25-2011 01:00 AM in reply to: jad.dellel

I have a similar problem with the RSA 2012 in aW7 26 bit machine.

I´ve tried to unsinstal it as admin with UAC off with no luck. The fact is that now I cant install or uninstall the product. i have attached an image with the problem.

regards

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Product Support
jad.dellel
Posts: 219
Registered: ‎11-30-2010

Re: uninstall Robot X64

11-25-2011 02:26 AM in reply to: ALEJANDROFELGUEROSAFUENTES1370

Hi,

This article should help you:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

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Jad DELLEL
Structural Engineering Support Autodesk, Inc.

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Active Member
ALEJANDROFELGUEROSAFUENTES1370
Posts: 8
Registered: ‎11-22-2011

Re: uninstall Robot X64

11-29-2011 03:48 AM in reply to: jad.dellel

Thanks Jad.

I was capable of deinstalling robot it but now I cant install it. I spent an hour or more deleting registry keys, hidden folders, etc (there are a lot of them). Doing this, Robot it´s not yet in the uninstalable programs list from the control panel.

Whe I try to install it again, I enter the serial number and key but then the install button it´s not active. I think the only way to reinstalling is reinstalling windows again. This is painfull, a nigthmare, really.

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Product Support
Rafal.Gaweda
Posts: 5,048
Registered: ‎04-26-2010

Re: uninstall Robot X64

11-29-2011 04:37 AM in reply to: ALEJANDROFELGUEROSAFUENTES1370

Please check Private Message



Rafal Gaweda
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