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Valued Mentor
DuncanBrannan82
Posts: 307
Registered: ‎02-11-2007
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RSAP Service Pack 3 issues

181 Views, 1 Replies
10-30-2013 05:54 AM

Hi,

 

I'm trying to apply Service Pack 3 to RSAP 2014 and i keep getting the following message...

 

Error 1721. There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SetRobotCOMServer.BFCAC077_8261_4A7F_B60E_...

 

Any ideas what this means?

 

Regards,

 

Duncan

Duncan Brannan

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Valued Mentor
DuncanBrannan82
Posts: 307
Registered: ‎02-11-2007

Re: RSAP Service Pack 3 issues

10-30-2013 06:39 AM in reply to: DuncanBrannan82

FYI,

 

I've fixed this issue but only by uninstalling RSAP 2014 and reinstalling with SP3 appended to the RSAP 2014 Deployment Image.

 

Previously i was trying to install SP3 on top of a previously install RSAP 2014 with SP2.

 

Regards,

 

Duncan

Duncan Brannan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!
Please use plain text.