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Active Contributor
SamKa85
Posts: 30
Registered: ‎02-18-2013

RSA Crashes when opening dxf file

199 Views, 6 Replies
09-19-2013 07:16 AM

Hello, 

 

I am trying to open a dxf file in shell model but iRSA keeps crashing after I click OK in "Parameters of loading DXF/IGES- format files" dialogue box. 

 

I have RSA Professional 2013 and it is up to date as the attached image shows 

 

Also, dxf file is attached 

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Artur.Kosakowski
Posts: 4,544
Registered: ‎12-17-2010

Re: RSA Crashes when opening dxf file

09-19-2013 07:54 AM in reply to: SamKa85

I can't see any problem with doing that. I'm attaching the rtd file.

 

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.



Artur Kosakowski
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Active Contributor
SamKa85
Posts: 30
Registered: ‎02-18-2013

Re: RSA Crashes when opening dxf file

09-19-2013 09:04 AM in reply to: Artur.Kosakowski

For some reason , it is not working on my PC. I guess I won't be able to use this feature :smileyhappy:

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Artur.Kosakowski
Posts: 4,544
Registered: ‎12-17-2010

Re: RSA Crashes when opening dxf file

09-20-2013 12:32 AM in reply to: SamKa85

Try to unmark the indicated check box

 

BEFORE1.png

 

Does it make any difference?

 

If not, send the crash report and let me know what email address you entered in the form so that I can find it please. Thank you.



Artur Kosakowski
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Active Contributor
SamKa85
Posts: 30
Registered: ‎02-18-2013

Re: RSA Crashes when opening dxf file

09-20-2013 03:47 AM in reply to: Artur.Kosakowski

I have already tried that but it did not work 

 

As for the report, my e-mail address is msmars@gmail.com

 

Thank you , 

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Artur.Kosakowski
Posts: 4,544
Registered: ‎12-17-2010

Re: RSA Crashes when opening dxf file

09-24-2013 01:40 AM in reply to: SamKa85

Are you able to open this dxf file in AutoCAD (if installed) on the same computer?



Artur Kosakowski
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Active Contributor
SamKa85
Posts: 30
Registered: ‎02-18-2013

Re: RSA Crashes when opening dxf file

09-24-2013 11:38 AM in reply to: Artur.Kosakowski

Yes, I can. 

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