No SP's won't install ??

[matti.pitkanen]

We have definetly RSAP 2012 installed into two machines but we cannot install SP's for neither of them.

What shall I do to get going?

Matti Pitkanen Kouvola Finland

 matti.pitkanen ( at ) wisegroup.fi

[Rafal.Gaweda]

Make sure you have downloaded correct SP. 32 or 64 bit and for Standard or PRO version.

[matti.pitkanen]

Hello, I'll give here more info from my system. Sorry some of that is in Finnish, but items are clear ;>)

    Processor, RAM and OS:

And this is what we are trying to install:

So could you please explain me, what is wrong in my system ?

BR Matti 

[matti.pitkanen]

I may have found the reason ?

You seem to not have rsapro2012sp5.exe anywhere available. I found, that PRO-versions

had different files for previous versions, but doesn't seem to be there now.

Why do you test your clients this way. Do you think, that we do not have better to do

than struggle with this kind of noncense?

Regards  Matti

[Rafal.Gaweda]

Links:

 from http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=13140816#section4

you can go to 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=18543520&linkID=13140816

[matti.pitkanen]

Hello and thank you for link adresses.

We found them already by ourselves too, but I want you to take a look to your

web-pages about the issue.

The page header clearly states that this is for .... PROFESSIONAL ..... 

and almost at the beginning of the page there is ..... ROBOT .... stuff. We made our

error when not scrolling the page to locate .... PRO .....stuff ;>(  Sorry. 

Clear now, and sorry again of ranting this issus.

BR Matti