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Message 1 of 2
RBarrau
292 Views, 1 Reply

Crash

Hello.

I am experiencing frequent crashes in Robot 2009.

Currently, I can't open directly some .rtd files. I have to open them from the open dialog, having another project opened.

The program doesn't show the groups in the left panel, and some more problems...

 

When I try to open one of the problematic files, I see the crash window with this:

 

Problem event name: APPCRASH

Application name: robot.exe

Application version: 22.0.0.2950

Application time mark: 48d7df69

Error module name: datserv.dll

Error module version: 22.0.0.2950

Error module time mark: 48d7db20

Exception code: c00000fd

Exception displacement: 0016a719

O.S. version: 6.1.7601.2.1.0.256.48

Region configuration id.: 3082

Additional information 1: a7c6

Additional information 2: a7c6abf68baa0e02b54a6ab3cf3af541

Additional information 3: cb8b

Additional information 4: cb8bc065da3d212852d032836d84b9e2

 

 

Which is my translation from this:

 

Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: robot.exe
Versión de la aplicación: 22.0.0.2950
Marca de tiempo de la aplicación: 48d7df69
Nombre del módulo con errores: datserv.dll
Versión del módulo con errores: 22.0.0.2950
Marca de tiempo del módulo con errores: 48d7db20
Código de excepción: c00000fd
Desplazamiento de excepción: 0016a719
Versión del sistema operativo: 6.1.7601.2.1.0.256.48
Id. de configuración regional: 3082
Información adicional 1: a7c6
Información adicional 2: a7c6abf68baa0e02b54a6ab3cf3af541
Información adicional 3: cb8b
Información adicional 4: cb8bc065da3d212852d032836d84b9e2

 

 

The file is too big to attach.

Thanks.

1 REPLY 1
Message 2 of 2
Rafal.Gaweda
in reply to: RBarrau

Please update your robot with service packs
http://usa.autodesk.com/adsk/servlet/ps/dl/index?linkID=13140816&id=2334435&siteID=123112#section10
then
open file in repair mode



Rafal Gaweda

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