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Autodesk certification expired

6 REPLIES 6
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Message 1 of 7
gustavo_c_vasconcellos
689 Views, 6 Replies

Autodesk certification expired

Dear support,

 

I tried to generate a printout composition in a World documentation and I received a message (inside word) that Autodesk certification is expired.

 

See attached picture, what should I do? How can I validate the signature.

 

I am running Robot 2012 and Word 2007 (Brazilian Edition), on Windows 7 Professional.

 

Thanks

 

Gustavo

6 REPLIES 6
Message 2 of 7

This macro has never been signed.

We will check what we can do. For now ignore this warning.



Rafal Gaweda
Message 3 of 7

Dear Rafal,

 

but the print out is not exported to Word even if I ignore the message.

 

Thanks

 

Gustavo

Message 4 of 7

Have you enabled macros in Word?

macros.jpg



Rafal Gaweda
Message 5 of 7

Hi Rafal,

 

all the macros are enabled (see attached), in addition of this, I installed openoffice and recieved another error message (see attached).

 

Thanks

 

Gustavo

Message 6 of 7

Try this

 

open Command Prompt as ADMIN

then

 

 unregister ALL ROBOTS you have installed on your computer by command: path_to_robot.exe / unregserver

 

eg:

"C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2011\System\Exe\robot.EXE" /unRegServer

(use such line as above in this Comand Prompt window) 

 

then 

 

register the one you want to use.

 

eg:

"C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2012\System\Exe\robot.EXE" /RegServer

 (use such line as above in this Comand Prompt window) 

 

then check



Rafal Gaweda
Message 7 of 7

Great, it is working now!!!

 

Thanks

 

Gustavo

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