Error in Autodesk subscription page while post the case

[Anonymous]

Hi

When I was trying to create case,  I am getting below message which is attached.  I am struggling to create the case.

Regards 

[celine.manca]

Hi cadsindia,

Can you send me a private message with your User ID? I would like to check your account.

Thanks!

[Anonymous]

Hi

My user Id is cadsindia


Regards

[celine.manca]

Hi,

Just sent you a private message for more details.

If you can reply me in private as it could include sensitive information.

Thanks!