Revit MEP

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BRYANBRAUER1832
Posts: 47
Registered: ‎02-01-2012
Message 1 of 7 (489 Views)
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REVIT MEP Service Pac 2

489 Views, 6 Replies
11-10-2012 11:40 AM

I recently installed the Service PAc 2 and am now experiancing stability issues.  Has anyone else had a bad experiance with this update?

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Chris.Aquino
Posts: 380
Registered: ‎06-27-2010
Message 2 of 7 (413 Views)

Re: REVIT MEP Service Pac 2

11-13-2012 12:57 PM in reply to: BRYANBRAUER1832

To help troubleshoot this issue, please post one of the journals from the session where Revit crashed. You should be able to find them in the folder below:

 

C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit MEP 2013\Journals



Chris Aquino
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.


The Revit Clinic
@Revitclinic
Active Contributor
BRYANBRAUER1832
Posts: 47
Registered: ‎02-01-2012
Message 3 of 7 (389 Views)

Re: REVIT MEP Service Pac 2

11-15-2012 07:08 AM in reply to: BRYANBRAUER1832

Actually, I think the issue has to do with using an extended monitor which is set at a differant resolution than the primnary notebook display. REVIT does not seem to like this when a view window bridges the displays.  I don't recall having this problem before installing the service pak, but it my be unrelated.  It could alos be the result of a recent Windows Updtae?

Product Support
Chris.Aquino
Posts: 380
Registered: ‎06-27-2010
Message 4 of 7 (380 Views)

Re: REVIT MEP Service Pac 2

11-15-2012 09:57 AM in reply to: BRYANBRAUER1832

In the past we have seen odd behavior when workstations have multiple monitors in place, or a large monitor set to a high resolution. These issues are magnified if Revit is being utilized in the secondary monitor, as Revit attempts to use the primary monitor by default. We have also seen these issues if the Project Browser or Properties Palette undocked from the main Revit window.

 

If you have not already, I would verify that Revit is on the main monitor, and the Properties Palette and Project Browser are docked.

 

If the issue persists, I would use Revit on one monitor but not both.



Chris Aquino
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.


The Revit Clinic
@Revitclinic
*Expert Elite*
abulla
Posts: 342
Registered: ‎10-14-2008
Message 5 of 7 (376 Views)

Re: REVIT MEP Service Pac 2

11-15-2012 10:51 AM in reply to: Chris.Aquino

We're experiencing similar issues, with me and another user. What's really strange is that we have the exact same setup. Same computer (we bought 12 or so at the same time), same monitors, and same menu configuration. Revit on the main screen, properties bar and project browser on the second screen. He's experienced frequent crashing and the jumpy properties bar, while my experience has been smooth sailing. I tried turning hardware acceleration off on his machine, but to no avail. Weird...

Active Contributor
BRYANBRAUER1832
Posts: 47
Registered: ‎02-01-2012
Message 6 of 7 (370 Views)

Re: REVIT MEP Service Pac 2

11-15-2012 01:06 PM in reply to: BRYANBRAUER1832

I have been using REVIT with 2 monitors for nearly 2 years.  First with REVIT 2011 and more recently with REVIT 2013.  I have never had any problems.  One setup uses a desk top with two identical monitors set at 1920 x 1080.  The other setup is with my note book and an extension monitor.  In the past I have had the resolution on my note book set at 1600 x 900 and the resolution on the second display set at 1920 x 1080.

 

I regulary expand the REVIT window over both monitors and tile views all over the place, plans, schedukes, calcs, sections, whatever I am working on.   The project browser and properties remain docked on the left side, which is the primary display on my desk top rig, and the secondary display on my notebook rig (no special reason for this, I just have my workstation set up with the note book on the right.)

 

Not until recebtly have I had any issues with this.  After installing Service PAC 2 (or maybe a Windows & update, who knows?), my sessions on my note book began locking up, requiring me to close the program using Task Manager.  I have since reset the resolution on my notebook extension monitor to 1600 x 900 and the problem seems to have gone away.

Active Contributor
BRYANBRAUER1832
Posts: 47
Registered: ‎02-01-2012
Message 7 of 7 (324 Views)

Re: REVIT MEP Service Pac 2

11-21-2012 02:27 PM in reply to: BRYANBRAUER1832

Thanks,

 

It is happening again, but only when I have the architectural or structural model linked to my model.  I am attacheing the last several journal files.

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