Revit MEP

Reply
Active Contributor
geisert
Posts: 37
Registered: ‎02-02-2010
Message 1 of 15 (1,519 Views)
Accepted Solution

Links Suddenly Disappear

1519 Views, 14 Replies
12-09-2010 02:01 PM

Hello,

My team and I are having a problem with linked architectural and structural models disappearing. The problem can be mitigated by going to the 'Manage Links' window to reload the link, but this happens roughly every 30 minutes. I noticed one time it took place after I loaded a family into the project from the Family Editor, but at other times it is completely random. Could a link, if constantly modified by the Architect, cause this problem?

 

We are using pretty top notch PCs, but the model is about 200 MB and the two links are another 200 MB a piece. Here are the system specs:

Intel(R) Core i7 Q 820 @ 1.73GHz

8.00 GB RAM

64-bit OS

 

Thanks for your replies.

-Tim

Distinguished Contributor
aseidel
Posts: 209
Registered: ‎10-28-2003
Message 2 of 15 (1,487 Views)

Re: Links Suddenly Disappear

12-13-2010 08:13 AM in reply to: geisert

We have seen this happen every now and then and we do not have a clue as to what causes it. The frequency is rare for us, but it would happen at least once in every project. The last time it happened, last week in fact, a manage link reload did not work. The bad link needed to be removed and then relinked. The link file was one that had not been edited in a month.

Distinguished Mentor
asommer
Posts: 760
Registered: ‎08-10-2009
Message 3 of 15 (1,484 Views)

Re: Links Suddenly Disappear

12-13-2010 08:53 AM in reply to: geisert

Had this too.  It could be an old Local file, we had to delete all our locals and hope no one lost any work.  Opened the central and linked the file,  and then created new locals ONE AT A TIME, saving to central after each one.  Somehow, this can get fouled up with many people working at once.

 

 

Distinguished Contributor
aseidel
Posts: 209
Registered: ‎10-28-2003
Message 4 of 15 (1,476 Views)

Re: Links Suddenly Disappear

12-13-2010 10:00 AM in reply to: asommer

You touch on another subject, "old local". This disappearing link instance happened to what I would call a fresh local. This local was less than two days fresh. Yes, we also experience the old local phenomenon! How old do your locals have to be before you start to think they are old? I guess this is a function of activity. I try to open a local at least once a week during a slow period and at least every day in an active period. Locals still have to be replaced every now and then with this schedule. I would rub two chicken bones together if I thought that would help.

Active Contributor
geisert
Posts: 37
Registered: ‎02-02-2010
Message 5 of 15 (1,451 Views)

Re: Links Suddenly Disappear

12-14-2010 03:19 PM in reply to: geisert

Thanks for the responses everyone. I tried your advice and clicked 'append timestamp' while opening, which made a new local file, but the problem persisted.

 

I now wonder if I have reached the limit of my video card. My 'Hardware Acceleration' is disabled (which solved another problem), but I do not know if my card is certified or not. My video card model is not explictly listed on Autodesk's website, though it is awfully close to a couple of other models (see attached screenshot).

 

Thoughts?

 

Valued Contributor
JHenry58
Posts: 50
Registered: ‎05-23-2010
Message 6 of 15 (1,442 Views)

Re: Links Suddenly Disappear

12-14-2010 08:46 PM in reply to: geisert

Just a thought, on the file you are linking, did you detach the file from central? I've seen that cause problems before. We usually keep the original file separate and the "detached" file as the link.

 

Hope this helps

jhenry58 (NNTP handle: John Henry)
You may recognize me from the
hundreds of previous newsreader posts
I've made over the last 10+ years
as John Henry

Active Contributor
geisert
Posts: 37
Registered: ‎02-02-2010
Message 7 of 15 (1,280 Views)

Re: Links Suddenly Disappear

01-28-2011 12:10 PM in reply to: geisert

Yes, I detached the link, purged unused and reduced it down to about 100 MB. Despite all this, the link randomly disappears. The frequent need to reload the link is becoming quite annoying for my team and me.

 

Has anybody else found a work around? Thanks.

Active Member
johnccole
Posts: 10
Registered: ‎11-16-2001
Message 8 of 15 (1,140 Views)

Re: Links Suddenly Disappear - THAT IS, LINKS UNLOAD FOR NO KNOWN REASON

05-27-2011 05:46 PM in reply to: geisert

Please help me, I've been strugglingwith this issue for months. Revit 2010, Win7, networked.

Let me clarify, links don't disappear, they UNLOAD for no known reason.

My IT manager told me it is a known bug in 2010. His solution? make a copy of the revit model to be linked, and then link taht copy. Did it work? noooo.

But is it a known bug? and if so, what is the fix.

Thanks in advance

John

 

Product Support
Chris.Aquino
Posts: 380
Registered: ‎06-27-2010
Message 9 of 15 (1,113 Views)

Re: Links Suddenly Disappear - THAT IS, LINKS UNLOAD FOR NO KNOWN REASON

06-01-2011 03:49 PM in reply to: johnccole

We have seen this happen when some users are pathed to the linked file differently.

 

I would first make sure that everyone is pathed to the central file and the linked file the same way (mapped vs. UNC). If one person were accessing the file differently, the path would change, and when someone else opens the file, Revit won’t find the linked file.

 

I would also check that all users have all updates installed and are on the same build number.



Chris Aquino
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.


The Revit Clinic
@Revitclinic
Active Member
johnccole
Posts: 10
Registered: ‎11-16-2001
Message 10 of 15 (1,104 Views)

Re: Links Suddenly Disappear

06-02-2011 12:23 AM in reply to: geisert

Thanks, I'll check out your suggestion tomorrow.

Does your tip about paths relate to why the checkbox is grayed out for "Save Path"?

jc

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Revit Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for Revit helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Revit

Twitter

Facebook

Blogs

Youtube