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Mentor
thombrady
Posts: 172
Registered: ‎07-21-2010
Message 1 of 4 (506 Views)

Disappearing Ribbon

506 Views, 3 Replies
02-06-2013 02:49 PM

Does anyone know why every once in a while my ribbon disappears & I cannot change commands? This only happens once in a while & when I restart it is fine. Does REVIT get tired & need a rest....

Distinguished Mentor
Jrobker
Posts: 524
Registered: ‎09-29-2008
Message 2 of 4 (468 Views)

Re: Disappearing Ribbon

02-07-2013 02:32 PM in reply to: thombrady

I've never heard of that particular issue.

I have had a user lose some of is tools in the ribbon, but not all.

Do you have the latest updates?

if so, I would suggest a repair on the installation.

"It's hardware that makes a machine fast. It's software that makes a fast machine slow."

Mentor
thombrady
Posts: 172
Registered: ‎07-21-2010
Message 3 of 4 (455 Views)

Re: Disappearing Ribbon

02-08-2013 04:56 AM in reply to: thombrady

Thank you for responding. No we do not have any updates but I will have my Tech guy get them.

New Member
noughan
Posts: 2
Registered: ‎02-21-2012
Message 4 of 4 (420 Views)

Re: Disappearing Ribbon

02-16-2013 01:40 AM in reply to: thombrady

Are you using dual or multiple screens ?

 

If yes, you can try to change the resolution of both screen and reverse it (1 to 2 and 2 to 1) and check if that behavior is still happening. You can also unplug on screen and let only one to see.

 

You can also check the version of your Microsoft .NET Framework components. You shoud have the "4 Client Profile" and the "4 Extended" installed on your machine.

 

Thank you in advance for your feedback.

 

Best regards,



Nabil Nougha
Support Specialist
Product Support
Autodesk, Inc.

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