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New Member
RichardHarris5397
Posts: 2
Registered: ‎02-26-2013
Message 1 of 2 (585 Views)

Revit Server 2013 -- I can see servers but not connect.

585 Views, 1 Replies
02-26-2013 07:40 PM

Hello,

 

We've just finished installing Revit Server 2013. Revit Admin comes up fine, along with listing a couple of project folders we manually copied into place. We've got the RSN.ini files in place and when we go to open a project we can see the server listed. If we click on the server to connect it pauses for a bit then a pop-up says "This operation could not be completed. Please try again. (contact administrator etc)"

 

I've gone through and opened up ports 80 and 808 on the router's firewall, the Win2k8R2 firewall, the workstation's Win 7 firewall, and even added connection rules to Symantec Endpoint Protection which also handles all the firewall policies on the network. I've tried using Netmon and Procmon to see what incoming/outgoing ports Revit is using.

 

Netmon:

 

- All Traffic
  - My Traffic
   - Revit.exe (1676)
    - IPv4 (192.168.1.70 - 192.168.1.96) ConvID = 3
       TCP (52960 - 808) ConvID = 4
       TCP (52962 - 808) ConvID = 22
       TCP (52963 - 808) ConvID = 57
       TCP (52964 - 808) ConvID = 66

Procmon:

(domain name changed in log for security)

 

10:32:37.6386877 PM Revit.exe 1676 TCP Reconnect workstation.internal_network.local:53587 -> revsrv.internal_network.local:808 SUCCESS Length: 0, seqnum: 0, connid: 0
10:32:43.6388828 PM Revit.exe 1676 TCP Reconnect workstation.internal_network.local:53587 -> revsrv.internal_network.local:808 SUCCESS Length: 0, seqnum: 0, connid: 0
10:32:58.6426212 PM Revit.exe 1676 TCP Reconnect workstation.internal_network.local:53588 -> revsrv.internal_network.local:808 SUCCESS Length: 0, seqnum: 0, connid: 0
10:33:04.6428966 PM Revit.exe 1676 TCP Reconnect workstation.internal_network.local:53588 -> revsrv.internal_network.local:808 SUCCESS Length: 0, seqnum: 0, connid: 0

 

 

Does Revit Server need to be on my router's DMZ? Are there possibly any other ports, protocols, policy objects or permissions that I am overlooking here? Any help would be appreciated.

 

Thanks in advance.

 

New Member
mattmas
Posts: 1
Registered: ‎10-25-2012
Message 2 of 2 (543 Views)

Re: Revit Server 2013 -- I can see servers but not connect.

02-27-2013 05:12 PM in reply to: RichardHarris5397

You should look into your Revit journal file...

Many times, connection issues that are happening on the client are best diagnosed via the journal file.

 

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