Hello,
Last night after the updates completed for rendering I began receiving and error messae when I try to render anything in the cloud. The message says "Error: File failed to translated. -1". Does anyone know how to fix this issue? I have already tried installing the new service pack?
Hey
Do you by chance have any "Stair by component" in your file?
I had this issue a while back and after hours of investigation i found it was due to me using Stair by component for my external stairs.
I am not sure why this causes an issue but i was pretty sure the problem was resolved after the service pack a while ago.
What i would do is the following:
This worked a treat for me (annoying i know, having to redraw stairs) but it solved my issue.
Hope this helps
Thanks for your help but no I don't have any component stairs. Everything in the project was working fine until last night when they updated the Autodesk 360 website.
Okay
Try the solution in this thread: http://forums.autodesk.com/t5/Revit-Architecture/Rendering-in-Cloud-returns-quot-The-file-could-not-...
As i said, if you have installed UR2 it should fix this issue. But if not, then follow the steps in the post in the link.
Hope it helps!