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CHB_LRS
Posts: 16
Registered: ‎03-29-2013
Message 1 of 8 (2,378 Views)
Accepted Solution

Properties Palette and Project Browser do not show up

2378 Views, 7 Replies
10-02-2013 02:29 PM

I have a new machine - Dell Precision T3600 ,  windows 7 64x, 16gb ram, Intel (r) Xeon (r) E5-1620 0 @ 3.60GHz processor, with Revit 2013 Architectural Design Suite, and Revit 2014 Architectural Design Suite installed.

 

When I open Revit 2014, I can not see either the Properties Palette nor the Project Browser. Both are checked of as being shown in the User Interface. I have even assigned Hot Keys to try and force them open that way, with absolutely no sucess.

 

When I open 2013 I have no issues.

 

I have uninstalled both suites, and even re-imaged my machine with the exact same results.

 

Any one have any Idea what the heck could be up??????

Product Support
alan.quinn
Posts: 580
Registered: ‎09-08-2010
Message 2 of 8 (2,343 Views)

Re: Properties Palette and Project Browser do not show up

10-04-2013 07:37 AM in reply to: CHB_LRS

If you have not already done so, try deleting the UIState.dat file in the location below.   

C:\Users\%username%\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2014

Thanks for posting.



Alan Quinn
Support Specialist
Product Support
Autodesk, Inc.
Contributor
CHB_LRS
Posts: 16
Registered: ‎03-29-2013
Message 3 of 8 (2,335 Views)

Re: Properties Palette and Project Browser do not show up

10-04-2013 08:55 AM in reply to: alan.quinn

Tried this and it did not work. if you look at the enclosed image, you can see that it looks like its wanting to show up, but then when the app finally fully boots up, its gone. both Project Browser and Properties Palette.

Product Support
alan.quinn
Posts: 580
Registered: ‎09-08-2010
Message 4 of 8 (2,329 Views)

Re: Properties Palette and Project Browser do not show up

10-04-2013 09:11 AM in reply to: CHB_LRS

Re-start the PC and try opening Revit again. Assuming the properties and browser fail to open attach your latest journal. Journals are located here: C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit 2014\Journals

 

If you cannot attached the journal here place it in a Dropbox and send me the link.

 

Thanks,



Alan Quinn
Support Specialist
Product Support
Autodesk, Inc.
Contributor
CHB_LRS
Posts: 16
Registered: ‎03-29-2013
Message 5 of 8 (2,322 Views)

Re: Properties Palette and Project Browser do not show up

10-04-2013 09:30 AM in reply to: alan.quinn

re-deleted UIState file, shut down and re-started PC and Revit, no difference. Here are the log files requested.

Product Support
alan.quinn
Posts: 580
Registered: ‎09-08-2010
Message 6 of 8 (2,284 Views)

Re: Properties Palette and Project Browser do not show up

10-07-2013 06:24 AM in reply to: CHB_LRS

Thanks for posting your journals.

 

You are not on the latest build of Revit. Go here and download/install and re-test: http://revitclinic.typepad.com/my_weblog/2013/07/update-release-1-for-revit-2014.html

 

Your graphics drives are newer than the certified ones. I not certain that this is causing the issue but its worth mentioning: http://usa.autodesk.com/adsk/servlet/syscert/card?siteID=123112&catID=18254205&id=18844534&product=8...

 

In your first post you mentioned re-imaging. How are you doing this? Is the image from a PC where Revit looks and works as expected or is it a snap shot of itself? If its a snap shot of itself I would suggest  doing a clean uninstall/re-install. Go here for details: http://webcache.googleusercontent.com/search?q=cache:_wi-uoG8AeQJ:wikihelp.autodesk.com/Installation...

 

 



Alan Quinn
Support Specialist
Product Support
Autodesk, Inc.
Contributor
CHB_LRS
Posts: 16
Registered: ‎03-29-2013
Message 7 of 8 (2,267 Views)

Re: Properties Palette and Project Browser do not show up

10-07-2013 11:08 AM in reply to: alan.quinn

Not sure that this did anything, but it deffinately never hurts to have the most up to date version of the application.

 

Turns out having dual monitors plays a part. The pallets were not docked and on the second monitor. When the primary monitor was switched, the palletes were now being pushed to a monitor that no longer existed (in theory).

 

I reset her Desktop Display option to just one monitor. Once the pallettes apeared, I docked them back into the application, then repushed the Desktop Display to Extend across the teo monitors.

 

Seems were Golden Now!!!

 

Thanks Autodesk for the Help!!

New Member
SteveVasilion5790
Posts: 2
Registered: ‎11-05-2009
Message 8 of 8 (300 Views)

Re: Properties Palette and Project Browser do not show up

06-02-2014 11:30 AM in reply to: CHB_LRS

I realize this message is posting several months after your request.  The easiest way to restore lost items like the Properties Palatte is:

1. Click on the View tab

2. Click on User Interface ribbon box (far right of screen)

3. A drop-down appears with check boxes for all the typical items.  Click on the ones you want.

 

This works regardless of whether you are using one or two monitors, or if you have switched from using one to the other.

 

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