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KaylaVerbitsky
Posts: 1
Registered: ‎03-15-2011
Message 1 of 2 (394 Views)

Problem with graphics Card and Revit

394 Views, 1 Replies
03-15-2011 09:45 AM

I've had Revit Architecture 2011 now since it was released last year. I am a student in the architecture program at University of Hartford, but I'm studying abroad in Florence for the semester. 

 

Last week my graphics driver just stopped performing with Revit. I've already completed 3 other projects prior to beginning the current one I'm working on but after looking at the required graphics drivers, mine is not compatable with the software. Now I thought that I would just be able to change the driver or update it but after my computer started to get the blue screens of death, I had to restore my laptop to the factory version and reinstall Revit Arch. The error still pops up opening Revit and after speaking with HP they told me that it's a problem with my hard drive and I'll have to get it shipped back to the US and looked at for 300 $. But since my computer is already over 3 years old... I was hoping that maybe someone knew an alternative for fixing this problem. 

 

 

Problem signature
Problem Event Name: APPCRASH
Application Name: WSCommCntr2.exe
Application Version: 3.0.268.0
Application Timestamp: 4b8f1b64
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18538
Fault Module Timestamp: 4cb73957
Exception Code: c0000005
Exception Offset: 000000000001f34a
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a3e7
Additional Information 2: ebe845fafc5e0a76b3670def846ec13b
Additional Information 3: d080
Additional Information 4: b1cd166fdce4e0cec62f92d7c780d870
Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

 

Problem signatureProblem Event Name: APPCRASHApplication Name: WSCommCntr2.exeApplication Version: 3.0.268.0Application Timestamp: 4b8f1b64Fault Module Name: ntdll.dllFault Module Version: 6.0.6001.18538Fault Module Timestamp: 4cb73957Exception Code: c0000005Exception Offset: 000000000001f34aOS Version: 6.0.6001.2.1.0.768.3Locale ID: 1033Additional Information 1: a3e7Additional Information 2: ebe845fafc5e0a76b3670def846ec13bAdditional Information 3: d080Additional Information 4: b1cd166fdce4e0cec62f92d7c780d870
Files that help describe the problemVersion.txtAppCompat.txtmemory.hdmpminidump.mdmp

 

 

(The Locale ID: 1033 is the same ID error I received prior to the restoration)

 

My computer is an HP Pavilion dv6700 Vista x 64

The Display adapter is a "Mobile Intel(R) 965 Express Chipset Family

The Processor is an Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz

 

Any sort of help would be most appreciated! Thanks

 

Kayla Verbitsky

*Expert Elite*
DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 2 of 2 (391 Views)

Re: Problem with graphics Card and Revit

03-15-2011 10:15 AM in reply to: KaylaVerbitsky

try this: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

sounds to me you are have having hardware failures aka blue screen of death

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