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stephen.alicandro
Posts: 3
Registered: ‎03-13-2013
Message 1 of 5 (228 Views)
Accepted Solution

Mouse or Graphics issue

228 Views, 4 Replies
03-07-2014 01:26 PM

I have a student version of Revit 2012 and using it on a HP Pavilion dv6t Quad Edition laptop. I use a Logitech Performance MX mouse. Just recently, I've noticed that when I open any Revit file, my screen is black where the model is ( I can see the toolbar interface fine). I have to click into the model for the image to appear white. I'm also having issues using the wheel for zooming and panning. I can zoom and pan, but can't control the actions smoothly or with any accuracy. I have checked my mouse software to see if the wheel was assigned to the Middle Button (I tried the Generic one and that didn't work). Any suggestions? I have checked for the latest graphics drivers and I still using the one that was able to work in Revit before. Should I try to re-install Revit 2012? If so, will I need a new activation code? Thanks.

*Expert Elite*
Paul_F_Aubin
Posts: 96
Registered: ‎11-13-2006
Message 2 of 5 (187 Views)

Re: Mouse or Graphics issue

03-08-2014 06:41 AM in reply to: stephen.alicandro

I doubt that it is the mouse. But it might be hardware acceleration. Go to the Application Menu (big "R") and choose Options at the bottom. Then click on the Graphics tab I think. Uncheck hardware acceleration and see if that does the trick. 

paul

Paul F. Aubin

Paul F. Aubin Consulting Services
Check out my newest book: Renaissance Revit!
http://www.paulaubin.com
Revit Essentials Training at lynda.com/paulaubin
Member
stephen.alicandro
Posts: 3
Registered: ‎03-13-2013
Message 3 of 5 (154 Views)

Re: Mouse or Graphics issue

03-15-2014 06:45 AM in reply to: stephen.alicandro
Yes, I did try that in the options menu in Revit with little difference.. I even tried a corded mouse, but no difference. I'm now noticing that the keyboard (either my wireless Logitech one and the laptop ). Is slow to respond to any commands ( like Delete Or any keystroke shortcuts). I also tried to repair the program using the Control Panel with no difference. I believe my only option is to try to uninstall and re-install. Do you agree?
Member
stephen.alicandro
Posts: 3
Registered: ‎03-13-2013
Message 4 of 5 (146 Views)

Re: Mouse or Graphics issue

03-15-2014 07:58 AM in reply to: Paul_F_Aubin

After doing a re-install and unchecking the Graphics Accelerator box in Options of Revit.  Things are working again.  Thanks.

*Expert Elite*
Paul_F_Aubin
Posts: 96
Registered: ‎11-13-2006
Message 5 of 5 (141 Views)

Re: Mouse or Graphics issue

03-15-2014 08:20 AM in reply to: stephen.alicandro
Terrific. Glad to hear it.
paul

Paul F. Aubin

Paul F. Aubin Consulting Services
Check out my newest book: Renaissance Revit!
http://www.paulaubin.com
Revit Essentials Training at lynda.com/paulaubin

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