Graphic Glitch -- "Remnant" of animation dialog won't go away: Revit 2013

[jasonbacher]

Hello,

While using my laptop, whenever I allow the mouse to hover over any of the ribbon icons and an animated tutorial dialog appears on the screen, I am left with a remnant of that dialog, seemingling burned into the screen.  Even when I minimize Revit, it will remain on the screen. The only way I can get rid of this image is to exit Revit (and, when I restart Revit, the image will be gone)

Any tips as to how to get fix this problem?  Also, if there is a more technical term for what I am describing, please advise.

Please see the attached screenshots for more info:

Revit Build: 20120221_2030(x64)

Windows 8.1

Screen: 1920X1080 touchscreen

If I can provide further details about my system configuration, please let me know.

Thanks in advance,

Jason

[karenschmidtarchitect]

Jason,

Did you ever solve your graphics glitch? I have the same problem.

Thanks,

karen

[cbcarch]

Sounds like a graphics/display driver problem--see if your driver needs to be updated, or perhaps change Hardware Acceleration to on of off and test it.

Also, make sure you have installed all latest Updates, hotfixes, etc

[GHASEM_ARIYANI]

hi

you can in the Option Dialog and Uset Interface , then set None in the Tooltip assistance list.

OR

In the Windows Task Manager and Processes Tab find Autodesk Flash Player Tooltip and Right-click and then select Exit.