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Error Message when trying to run Revit 2014

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LRW-ITSupport
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Error Message when trying to run Revit 2014

Ive got an issue and i have never seen it before - can anyone help

 

Just installed Building design suite premium on one of our directors laptop (with the home use licence). Tried to run revit and i get the following error message. 
reviterror.PNG

 

 

so i checked the event viewer and found the following

 

eventviewer-revitissue.PNG

 

 

 

and i have run the sxstrace - see attached

 

i am at a loss of what to do, any help will be apreciated

 

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