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jacksonfung3916
Posts: 6
Registered: ‎04-25-2012
Message 1 of 2 (592 Views)

Data in the File is corrupt and needs to be manually recovered.

592 Views, 1 Replies
01-09-2013 06:59 AM

My project file is corrupted.  I try to recover the project via the central and local backup folder, however the backups are also corrputed.  I also try to look for backups via the Journals folder, and again the same thing happen.  I know Autodesk can recover such damaged file, but I have no idea where I can get the help.  Can anyone give me some direction?  Thanks,

*Expert Elite*
LisaDrago
Posts: 1,362
Registered: ‎05-08-2009
Message 2 of 2 (568 Views)

Re: Data in the File is corrupt and needs to be manually recovered.

01-10-2013 12:46 PM in reply to: jacksonfung3916

If you are on subscription - you can go through the subscription center and put a ticket in to Autodesk. Or you can contact your reseller and have them do it.

 

I will see if I can get some help for you here...

 

LD

 


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Email: LisaDragoEE@gmail.com

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