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Active Member
Thiefsie
Posts: 8
Registered: ‎06-20-2010
Message 1 of 5 (459 Views)

Concept Energy Analysis Failing

459 Views, 4 Replies
09-20-2012 10:19 PM

Helle everybody, I've got a simple concept mass that I've brought into a new model, applied mass floors and some energy settings as appropriate, and every time I try to run an energy simulation I just get an error as such: An unexpected error has occurred. This model's energy use cannot be simulated. My license is up to date and I have activated it fully etc - any reason why this shouldn't be working? I've not done an analysis before and was trying to get a proof of concept out for a client - oh well! Any tips? Win 7 x64 if that helps.

Alumni
john.lipp
Posts: 359
Registered: ‎08-28-2009
Message 2 of 5 (406 Views)

Re: Concept Energy Analysis Failing

09-26-2012 08:31 AM in reply to: Thiefsie
 
It appears that the error is specific to the model.  If you create a new project, click Massing & Site > Conceptual Mass, > Place just a single out of the box mass such as Mass > Box.rfa,  if you run the analysis with that file does the same error occur?

Could you attach a journal file from the session that the error occurred?

Location of journal files
http://usa.autodesk.com/getdoc/id=TS1067426

Would you be able to send the project?

Best regards



John Lipp
Support Specialist
Product Support
Autodesk, Inc.
Active Member
Thiefsie
Posts: 8
Registered: ‎06-20-2010
Message 3 of 5 (395 Views)

Re: Concept Energy Analysis Failing

09-26-2012 05:18 PM in reply to: john.lipp

Hi There,

 

I remodelled the model from scratch and it seems to work this time - there must have been an issue in my building shape/model somehow.

 

Thanks for your help.

 

My only issue now is that in the results and compare dialogue box I have a bunch of the error projects in there which can't be deleted....??

 

Active Member
Thiefsie
Posts: 8
Registered: ‎06-20-2010
Message 4 of 5 (390 Views)

Re: Concept Energy Analysis Failing

09-26-2012 05:26 PM in reply to: Thiefsie

This is the appropriate log file I believe: 

New Member
c00152380
Posts: 1
Registered: ‎03-07-2013
Message 5 of 5 (284 Views)

Re: Concept Energy Analysis Failing

03-08-2013 04:10 AM in reply to: Thiefsie

Hello.

 

I am having this same problem, I have rebuilt mass but still no joy.

Any help?

 

 

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