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Alumni
subsales
Posts: 59
Registered: ‎10-01-2008
Message 1 of 4 (468 Views)

Can't install SP1 - see attach doc for a workaround

468 Views, 3 Replies
06-05-2013 04:42 PM

hi all, some of you have experienced a problem installing the SP1. Please find attached the suggested workaround. thanks

Distinguished Contributor
Brausmith
Posts: 229
Registered: ‎11-20-2008
Message 2 of 4 (373 Views)

Re: Can't install SP1 - see attach doc for a workaround

06-26-2013 08:35 PM in reply to: subsales

Unfortunately this has not worked for me.

I have attached a screenshot showing the error I get in case this is not the error which this workaround is supposed to fix.

 

BTW, my build number is 1.0.43.27

Regards,
Chad
Employee
jasminerr
Posts: 11
Registered: ‎10-11-2011
Message 3 of 4 (367 Views)

Re: Can't install SP1 - see attach doc for a workaround

06-27-2013 12:05 AM in reply to: Brausmith

Hi Chad,

 

This workaround is supposed to fix the error you encountered.

 

Please notice that after you apply the workaround, you need to download the patch from website again. Please don't use the original one.

 

Thanks,

Catherine

SQA - Autodesk ReCap
Distinguished Contributor
Brausmith
Posts: 229
Registered: ‎11-20-2008
Message 4 of 4 (363 Views)

Re: Can't install SP1 - see attach doc for a workaround

06-27-2013 01:00 AM in reply to: jasminerr
Would you look at that. I get a new download link after updating the registry to 1.0.43.27.
Thanks for the prompt follow up.
Regards,
Chad

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