I am unable to launch a new or existing project in ReCap. If I import a scan file it will convert it into a .rcs but then when i click on Launch project ReCap studio will crash and present me with the usual error reporting dialogue box. The same thing happens if i try to open an existing .rcp file
Has anyone come accross this or have a solution?
Solved! Go to Solution.
I am using a Nvidia Quadro K4000M graphics card. I had to go into the Nvidia Control Pannel and add Recap to the program settings in there. I then had to change the settings to force it to use the Nvidia graphics card instead of Auto-Detect and also changed the OpenGL rendering GPU setting to force it to use the Nvidia card rather than Autodetect.
Recap now works fine.
Was the auto-detect picking up on-chip video hardware instead of the discrete card? Is this a laptop or a desktop?
I'm u sing a laptop and my graphics card is a Nvidia Quadro K4000M.
I can only assume that the auto detect was switching to the integrated graphics card. I went into Nvidia Control Panel then to 'manage 3D settings' where i had to manualy add Recap to the programs list on the 'Program settings' tab and change the settings in there to use the Nvidia Card
I'm having the same issue. It seems like ReCap imports the XYZ file generated from Trimble SCENE but after the import is complete the application crashes to the error reporting dialog when I click Run Project. I'm running the following:
Autodesk ReCap v220.127.116.11
Graphics Card Manufacturer Powered by AMD
Graphics Chipset AMD FirePro V5900 (FireGL V) Graphics Adapter
Graphics Bus Capability PCI Express 2.0
Maximum Bus Setting PCI Express 2.0 x16
Memory Size 2048 MB
Memory Type GDDR5
Core Clock in MHz 600 MHz
Memory Clock in MHz 500 MHz
Dell Precision T3600
OS Windows 7 Professional Service Pack 1 64-bit Operating System
Processor Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz
Installed Memory (RAM) 64 GB
Problem solved. I used the AMD Cleanup Utility v18.104.22.168 (get it here) to uninstall all AMD drivers completely from the system.
I then installed the latest Windows certified driver for my graphics adapter. It works perfectly now.
DO NOT DEPEND ON THE DRIVER UPDATE UTILITIES IN THE GRAPHIC CARD'S CONTROL PANEL!! TAKE THE EXTRA 3 MINUTES TO VIST THE MANUFACTURES DRIVER DOWNLOADS PAGE AND CHECK FOR THE LATEST DRIVERS THERE.
When i used the driver update from within the Catalist Pro Control Center it told me that there were no updates for my graphics card and that I had the latest version. However, when I visited the AMD driver downloads page, I found out that I did not in fact have the latest software drivers.
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