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    *Gumm, Rick

    Can't get QC v7 to run from Program Files--Help

    35 Views, 2 Replies
    02-06-2000 07:39 PM
    I've just completed installing QC v7 for the fifth time in the last two
    days! Everytime I try to start the program from the (program files) list, I
    get an error "a required .DLL file, ACGE15.DLL was not found"--Thus the
    program will not start. I located the ACGE15.DLL file in the Program
    files\Common Files\Autodesk Shared directory but it seems the .EXE file is
    not pointing to where it was installed during the install program. Is there
    a patch or something to help me out?
    Please use plain text.
    *Smith, Harvey

    Re: Can't get QC v7 to run from Program Files--Help

    02-07-2000 06:48 AM in reply to: *Gumm, Rick
    Rick. Here's two tips you might want to consider. No guarantee's, though.

    1. Try uninstalling and reinstalling again for the sixth time, but make sure you
    close any virus
    protection programs first. You can use [Ctrl]+[Alt] and TAP [Delete]. Close
    everything you recognize.

    2. Try turning down the graphics acceleration (ugh, gasp, choke, sputter). Find
    it from Start>Settings>ControlPanel>Systems>Performance>Graphics button. Try a
    notch or two at first. Restart and then load the application. Paul seems to
    think this can
    help. But be aware that it will affect all your programs. Things run slower.

    Sorry about those. Probably worth a try.

    H

    Rick Gumm wrote:
    >
    > I've just completed installing QC v7 for the fifth time in the last two
    > days! Everytime I try to start the program from the (program files) list, I
    > get an error "a required .DLL file, ACGE15.DLL was not found"--Thus the
    > program will not start. I located the ACGE15.DLL file in the Program
    > files\Common Files\Autodesk Shared directory but it seems the .EXE file is
    > not pointing to where it was installed during the install program. Is there
    > a patch or something to help me out?

    --
    http://www.westnet.com/~harvey/
    Please use plain text.
    *Support], Keith Sibbert [Autodesk

    Re: Can't get QC v7 to run from Program Files--Help

    02-07-2000 01:22 PM in reply to: *Gumm, Rick
    Try adding c:\progra~1\common~1\autode~1 to the path statement in the
    Autoexec.bat file and restart the system.

    --
    Keith Sibbert
    PSG Product Support, Americas
    WW Support & Services, Autodesk
    Discussion Q&A: http://www.autodesk.com/discussion

    Rick Gumm wrote:

    > I've just completed installing QC v7 for the fifth time in the last two
    > days! Everytime I try to start the program from the (program files) list, I
    > get an error "a required .DLL file, ACGE15.DLL was not found"--Thus the
    > program will not start. I located the ACGE15.DLL file in the Program
    > files\Common Files\Autodesk Shared directory but it seems the .EXE file is
    > not pointing to where it was installed during the install program. Is there
    > a patch or something to help me out?
    Please use plain text.