Quantity Takeoff

New Member
Posts: 1
Registered: ‎12-05-2011
Message 1 of 2 (404 Views)

Documents Browser - Red 'X'

404 Views, 1 Replies
12-05-2011 05:55 AM

Sometimes when working in QTO 2012 my documents browser gets a red 'x' through the dialouge box.  I can still select views and see name previews when I hold my house over where the documents used to be, but am unable to seen anything.


QTO Error.jpg


All help is appreciated.







Shawn Crowley
Technical Specialist
CADapult Ltd

Empowering Design With Integrated Solutions
Product Support
Posts: 502
Registered: ‎05-26-2010
Message 2 of 2 (373 Views)

Re: Documents Browser - Red 'X'

02-14-2012 11:52 AM in reply to: shawn.crowley


Hello. Thank you for the post. The screenshot appears as though you are un able to render this particular pane. Do you have the updates installed? That would be the first step. Also, I would update your graphics card drives to see if this is a view issue.


Also, I would reset the window layout. Click Window > Reset Window Layout


If this does not help, you can try to reset your QTO user profile. Sometimes this helps. Simply rename the following folders:

C:\Users\**YOUR USED ID**\AppData\Roaming\Autodesk, Inc\Autodesk Quantity Takeoff 2012

C:\Users\**YOUR USERID**\AppData\Local\Autodesk, Inc\Autodesk Quantity Takeoff 2012


After they are removed, when you start QTO, it will rebuild these folders for you.


Thank you for participating in our community!


David Dembkoski                




Product Support Specialist

Autodesk Product Support

beyond design.png


David Dembkoski

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