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Member
aspiritz
Posts: 3
Registered: ‎04-08-2013
Message 1 of 6 (1,248 Views)

Cant open my project after saving.Anyone help?

1248 Views, 5 Replies
04-08-2013 09:45 AM

I cant open my project after saving it. it pops out error message that reads " cannot open project. the project file you selected is from a version of the product that is newer than the version you have installed." 

 

im using QTO 2013 to save and open my project but why it shows this message? anyone help me please?

Contributor
lheifner
Posts: 20
Registered: ‎02-12-2013
Message 2 of 6 (1,241 Views)

Re: Cant open my project after saving.Anyone help?

04-08-2013 10:24 AM in reply to: aspiritz

Sadly, your data is lost.  look at the data files via Windows Explorer, if there are any backup files you might be able to rename one of those with the .ato extension and only loose some of your work.  If you did not have autosave turned on, you have lost everything.  We have been in contact with Autodesk and they are unable to reproduce the problem so they are unable to fix it.  I suggest that you call your dealer and Autodesk and explain the issue.  

 

Good Luck,

 

Lew Heifner

Member
aspiritz
Posts: 3
Registered: ‎04-08-2013
Message 4 of 6 (1,219 Views)

Re: Cant open my project after saving.Anyone help?

04-09-2013 03:12 AM in reply to: aspiritz

Thanks guys!! everything's solved now..seems like it had got something to do with OS compatibility issues as im using win8..troubleshoot it n use XP's setting and it worked :smileysurprised: !!

Employee
kdurham
Posts: 4
Registered: ‎12-06-2004
Message 5 of 6 (1,215 Views)

Re: Cant open my project after saving.Anyone help?

04-09-2013 07:17 AM in reply to: aspiritz

What opperating system are you using? I found this issue when I switch my computer to Windows 8 and IE 10, once I reverted to Windows 7 the issue went away and the files were then accessable again.

Kevin Durham
AEC Technical Specialist
Autodesk Inc.

P: 603-275-4312
E: kevin.durham@autodesk.com
LinkedIn: http://www.linkedin.com/pub/kevin-durham/3/111/2a
Member
aspiritz
Posts: 3
Registered: ‎04-08-2013
Message 6 of 6 (1,203 Views)

Re: Cant open my project after saving.Anyone help?

04-09-2013 11:35 PM in reply to: kdurham

Im using win8 so after all its the OS compatibiity issues..after changing to xp's setting everythings fine..

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