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    Project Spark

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    *Pro
    Posts: 1,056
    Registered: 12-18-2002

    Cannot download

    57 Views, 2 Replies
    10-11-2011 09:15 AM

    I can login to Labs. When I pick Download, it asks me to login again. When I do it tells me I am already logged in, do I want to continue or logout and try again. Either choice takes me back to the main Spark page where pressing Download starts the whole process over. Is there another link to download the project?

    Tim Corey
    Delta Engineering Systems
    Redding, CA
    Board Manager
    Posts: 588
    Registered: 11-13-2006

    Re: Cannot download

    10-13-2011 03:33 PM in reply to: tcorey

    Please clear your browser cache. Are you using Chrome? If so, please try Firefox or Internet Explorer.



    Scott Sheppard
    Program Manager
    Autodesk Labs
    Autodesk, Inc.
    *Pro
    Posts: 1,056
    Registered: 12-18-2002

    Re: Cannot download

    10-17-2011 08:29 AM in reply to: scott.sheppard

    Tried clearing the browser cache, no luck. Switched to a different login and was able to get the download after the tenth try.

     

    I am not sure why, but when I select download, the page comes up and then disappears within two seconds. I was finally able to click the manual download before the dialog disappeared. Popups are enabled so I don't know what was wrong, but who cares, I got what I was after!

     

    Thanks for your help, Scott. Keep up the great work at the lab. Everything you and your team do is fascinating.

     

    Tim

     

    Tim Corey
    Delta Engineering Systems
    Redding, CA