AutoCAD 2013 crashes during the plot configuration for our printer. When I select Custom Properties for our Kip 5000 Series Printer I get an Unhandled Exception popup. When I click continue I get a message that "AutoCAD Applicaiton has encountered a problem and needs to close", the program crashes. AutoCAD 2013 will not let us select the kip 5000.pc3 file we used for Autocad 2012.
How can I set my printer up if it keeps crashing the program. Is there a new driver for 2013, if so where do I find it. Is it from AutoCad or the printer company Kip America (who have yet to reply to my email).
I have attached the error message, Thanks
I have taken care of our crashing by downloading the new driver, however now I am the only one that can plot from our networked pc3 file. The drivers have been installed in everyone's AutoCAD DRV folder, but their systems still cannot find the drivers for the new pc3 file.
Ideally, you'll need to install the updated printer driver on everyone's computer. Your PC3 file is looking for one that matches what is on your system. However, you may be able to get away with simply renaming the printer driver. If it works, it'll save some time. Probably the easiest route would be to rename your printer driver to match what everyone else's is, then recreate the PC3 file.