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    New Member
    Posts: 1
    Registered: ‎02-04-2010

    AutoCad 2013 crashes setting up Kip 5000 printer

    834 Views, 4 Replies
    04-23-2012 01:05 PM

    AutoCAD 2013 crashes during the plot configuration for our printer. When I select Custom Properties for our Kip 5000 Series Printer I get an Unhandled Exception popup. When I click continue I get a message that "AutoCAD Applicaiton has encountered a problem and needs to close", the program crashes.  AutoCAD 2013 will not let us select the kip 5000.pc3 file we used for Autocad 2012.

    How can I set my printer up if it keeps crashing the program. Is there a new driver for 2013, if so where do I find it. Is it from AutoCad or the printer company Kip America (who have yet to reply to my email).

     

    I have attached the error message, Thanks

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    *Expert Elite*
    pendean
    Posts: 14,941
    Registered: ‎11-06-2003

    Re: AutoCad 2013 crashes setting up Kip 5000 printer

    04-23-2012 01:25 PM in reply to: WilliamChandler8912
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    Active Member
    Posts: 8
    Registered: ‎07-07-2009

    Re: AutoCad 2013 crashes setting up Kip 5000 printer

    04-27-2012 08:48 AM in reply to: WilliamChandler8912

    KIP has released new drivers for 2013.  Check their website.

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    Active Contributor
    Posts: 31
    Registered: ‎03-17-2008

    Re: AutoCad 2013 crashes setting up Kip 5000 printer

    05-01-2012 12:09 PM in reply to: WilliamChandler8912

    I have taken care of our crashing by downloading the new driver, however now I am the only one that can plot from our networked pc3 file.  The drivers have been installed in everyone's AutoCAD DRV folder, but their systems still cannot find the drivers for the new pc3 file.

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    Product Support
    Posts: 346
    Registered: ‎05-25-2010

    Re: AutoCad 2013 crashes setting up Kip 5000 printer

    05-08-2012 03:55 PM in reply to: WilliamChandler8912

    Ideally, you'll need to install the updated printer driver on everyone's computer. Your PC3 file is looking for one that matches what is on your system. However, you may be able to get away with simply renaming the printer driver. If it works, it'll save some time. Probably the easiest route would be to rename your printer driver to match what everyone else's is, then recreate the PC3 file.



    Bryce Thelin
    Product Support
    Autodesk, Inc.
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