Hello,
I work for a school district and we replaced the CAD Lab plotter with a New HP DesignJet T520 36in. It is installed on a network print server and the Plotter is applied to all Lab PC's by Group Policy. The problem is that all other applications can print to it except AutoCAD. We do receive an error that states:
None: This Plotter configuration cannot be used for one of these reasons: the driver cannot be found, the device cannot be found, or the driver has a problem. The None plot device has been substituted.
My first thought was that it was the old files created when the old plotter was installed, but the instructor created a new drawing and tried it again with still no luck. Does anybody have any thoughts? Thank you!
Regards,
Matt
Solved! Go to Solution.
Solved by mschuler. Go to Solution.
Thanks for the reply. I ended up deleting the printer off the printer server and rebuilding the print queue. That fixed the problem.