Printing and Plotting

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Posts: 50
Registered: ‎05-07-2012
Message 1 of 3 (235 Views)
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Asian Characters in HP 1050 DesignJet dialog

235 Views, 2 Replies
12-11-2012 12:16 PM

so i've moved our printers to be managed by Windows Server (2008 R2) Print and Document Services and now i see the dialog on the users' Windows 7 machines is all in some asian language (see attached screenshot).

 

I can still navigate to the Options tab (from memory) and choose the profile that i built that uses the settings i want for my users, but that still doesn't solve the fact that the whole form (dialog) is written in this other language.

 

has anyone seen this?  i grabbed the drivers from the HP site...maybe i need to see if they have other versions or something.


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pendean
Posts: 20,287
Registered: ‎11-06-2003
Message 2 of 3 (221 Views)

Re: Asian Characters in HP 1050 DesignJet dialog

12-12-2012 05:35 AM in reply to: PencilsWereSoEasy

Ask HP support's Knowledge Base while you wait here:

http://h20566.www2.hp.com/portal/site/hpsc/public?ac.admitted=1355319254972.876444892.199480143

Or HP's public forums to ask for peer support:

http://h30499.www3.hp.com/hpeb/

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Valued Contributor
Posts: 50
Registered: ‎05-07-2012
Message 3 of 3 (215 Views)

Re: Asian Characters in HP 1050 DesignJet dialog

12-13-2012 05:07 AM in reply to: pendean

lol at HPs knowledge base :smileywink:

 

anyway, it turns out that the Win7 driver is slightly different than the Vista driver even though they share the same revision number and release date.  the difference being that the Win7 dialogs are in Chinese and the Vista dialogs are in English.

 

So i installed the Vista driver and all's well.

 

(i'm saying Chinese because i'm ignorant :smileyhappy: - apologies if it's a different language)


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