Autocad freezes when selecting a plotter. The Plotter is an HP designjet 500(http://h20000.www2.hp.com/bizsupport/TechSupport/S
Plotter are on a network,managed by a print server.I have used a HP universal driver, which stopped the freezing but nothing would print.
Dell Optiplex 990, I5 processor
500 GB HD
Windows 7 Enterprise 64 bit.
Need to fix this ASAP.
We had a similar issue when we moved to Windows 7 / AutoCAD 2011.. going to an HP 5550. The solution was to add a custom sheet size for our 11x17 prints. and it's been working since.
Can you print 8.5x11 and not 11x17?
Are you running a post script print driver?
If you are running Windows 7 64 bit AutoCAD 2010 or higher and you a using an HP post script driver select 11x17 and it will most likely crash.
Try a HP PLC driver the qaulity may be lower but it beats crashing with no print.
I would definitely make sure you have the latest Universal Driver from HP, and there are three choices:
One of these may work better than the other. AutoCAD tends to do better with non-PostScript too. I'd try the PCL5 one first.
If these don't help, then it must bee something with the print server and how it's handling the driver. I've seen a couple cases on this where the driver was thought to be updated but the server was still using the old one.
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