Please explain and remedy...
Error 49: You don't have entitlement for that service
I have paid for a subsription, yet I see no credits.
I have cleared my Google Chrome cache.
I even tried submitting smaller, 1200 x 1200 pixel pictures @ 108 total.
Excited about this technology,
Eric
Solved! Go to Solution.
Solved by RC_steph. Go to Solution.
Sorry for this issue. We are trying to reproduce it but with no success. I will contact you by email to get more information on your use case and account information to be able to reproduce it.
I got same error on resubmitting a project that had run in free mode after adding 4 photos (bringing the total to 26). Purchased a subscription but no luck yet.
Hello,
For information we pushed an update this past WE to fix the "Error 49: You don't have entitlement for that service" when resubmitting a project.
Depending on your old project status, you might need to start over from a clean state before resubmitting.
Thanks