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How can prevent a customer from seeing some other customer project?

3 REPLIES 3
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Message 1 of 4
ablumenthal
370 Views, 3 Replies

How can prevent a customer from seeing some other customer project?

We created a group with a customer company name........ We created a user (customer) and assigned this user to company group We modified the role so the only access the customer has is the "Project Management" tab..... This is the problem, this particular customer (user) has view to ALL projects under the "Project Management" tab. So,, How do we configure either a user or a "Project" so the customer has only visibility to the project he/she is associated to? Please advise. Thank you!
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Message 2 of 4
ablumenthal
in reply to: ablumenthal

Done........... Created a new permsion profile!!!Smiley Happy

 

Thank you!

Message 3 of 4
broepke
in reply to: ablumenthal

Nice!

 

Did you leverage the ownership permission as well.  

 

Turning off the "View Records Owned By Others" permission is a very powerful way to limit access to only a select set of records.  Then you can either leverage the "owner" or "additional owners" settings at the bottom of the item details tab to control exactly what they see.

 

And as you said - change visibility of tabs and even hide sections on the item details tab!



Brian Roepke
Director, Analytics & Insights
Message 4 of 4

Some more info on the bit Brian mentioned about restricting access to a certain section can be found here - might come in handy for other purposes as you already a separate group set up.

 

Welcome to the forum!

 

Michelle



Michelle Stone
Technical Marketing, PDM & PLM
Autodesk, Inc.

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