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dkeeley
Posts: 214
Registered: ‎10-04-2012
Message 1 of 9 (170 Views)
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Excel Reports not Running

170 Views, 8 Replies
04-08-2013 12:44 AM

Hi,

 

After the update over the weekend when I now run a report to export to Excel it is blank. I have tested this across multiple browsers on multiple reports.

 

The HTML report works fine.

 

David.

Product Support
piggeej
Posts: 279
Registered: ‎03-27-2012
Message 2 of 9 (154 Views)

Re: Excel Reports not Running

04-08-2013 06:05 AM in reply to: dkeeley

Hi David,

 

I am also seeing this issue. A bug for this issue has been submitted.



Joe Piggee
Support Specialist
Product Support
Autodesk, Inc.

New Member
rmbutler
Posts: 2
Registered: ‎04-08-2013
Message 3 of 9 (142 Views)

Re: Excel Reports not Running

04-08-2013 09:34 AM in reply to: dkeeley

Any update regarding this issue??? Quickly falling behind with daily paperwork distribution.

Product Support
piggeej
Posts: 279
Registered: ‎03-27-2012
Message 4 of 9 (135 Views)

Re: Excel Reports not Running

04-08-2013 10:06 AM in reply to: rmbutler

All,

 

No update to report of yet.



Joe Piggee
Support Specialist
Product Support
Autodesk, Inc.

New Member
rmbutler
Posts: 2
Registered: ‎04-08-2013
Message 5 of 9 (122 Views)

Re: Excel Reports not Running

04-09-2013 05:53 AM in reply to: dkeeley

Hi,

 

I desperately need an update regarding the excel reporting function in Datastay . There is no sorting feature available in the HTML format, and therefore I can’t distribute deficiency reports to applicable trades.

 

I can’t afford to fall behind another day, please advise.

 

Thanks.

Product Support
piggeej
Posts: 279
Registered: ‎03-27-2012
Message 6 of 9 (116 Views)

Re: Excel Reports not Running

04-09-2013 08:35 AM in reply to: dkeeley

All,

 

Just received an update that a hot fix is in plan for tonight that will restore functionality to excel reports.



Joe Piggee
Support Specialist
Product Support
Autodesk, Inc.

Mentor
dkeeley
Posts: 214
Registered: ‎10-04-2012
Message 7 of 9 (104 Views)

Re: Excel Reports not Running

04-10-2013 02:41 AM in reply to: piggeej

Hi Joe,

 

I just tried running another Excel report. Still not working.

 

David.

Product Support
piggeej
Posts: 279
Registered: ‎03-27-2012
Message 8 of 9 (100 Views)

Re: Excel Reports not Running

04-10-2013 06:31 AM in reply to: dkeeley

Hi All,

 

Sorry about the mix up, there were a few last minute things they wanted added and QnA’ed before the patch was released.  We are hoping to have this released soon, but I will keep updating as things progress.



Joe Piggee
Support Specialist
Product Support
Autodesk, Inc.

Product Support
piggeej
Posts: 279
Registered: ‎03-27-2012
Message 9 of 9 (95 Views)

Re: Excel Reports not Running

04-10-2013 10:40 AM in reply to: piggeej

Hello Everyone,

 

I am Happy to announce that the patch has been deployed and exporting to Excel is now working properly.



Joe Piggee
Support Specialist
Product Support
Autodesk, Inc.

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