PLM 360 General

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Valued Contributor
fhmurray
Posts: 91
Registered: ‎12-14-2012
Message 1 of 3 (134 Views)
Accepted Solution

Dashboard chart not updating immediately ?

134 Views, 2 Replies
11-27-2013 05:38 AM

I assumed the dashboard charts showed real-time info, but earlier today I updated a test report on Employee sickness, but it didn’t update on the home screen.  I refreshed the screen and then enlarged it, at which point the enlarged version showed the updated chart, but the thumbnail was still the old version. 

 

2013-11-27_updated_sickness_info_in_TS_WS_not_updating_Dashboard_chart.jpg

 

 

 

It’s important that these are as real time as possible and/or there is an easy way of prompting a refresh so that people can double-check.

 

Thank you!

 

Fiona

Product Support
mazerab
Posts: 203
Registered: ‎11-20-2012
Message 2 of 3 (118 Views)

Re: Dashboard chart not updating immediately ?

11-27-2013 02:19 PM in reply to: fhmurray

Hi Fiona,

The system does not poll and refresh automatically when it comes to updating the dashboard charts. The user will need to refresh the page to see the updated chart.

Does a page refresh update the charts for you?

Regards,



Bastien Mazeran
Support Specialist
Product Support
Autodesk, Inc.
Valued Contributor
fhmurray
Posts: 91
Registered: ‎12-14-2012
Message 3 of 3 (100 Views)

Re: Dashboard chart not updating immediately ?

12-02-2013 02:55 AM in reply to: mazerab
Hi Bastien,

Yes, refreshing the screen does update the chart.

Cheers,

Fiona



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