Good morning, I can't access my PLM360 site anymore: https://emeawkshopbarattini.autodeskplm360.net/
I am quite sure to have linked my Autodesk ID (Barattini_ptech) to my PLM360 but maybe I'm wrong.
My email address is f.barattini@prisma-tech.it
Can you please help me?
Best regards
Fausto
Fausto Barattini
Technical Manager
Prisma Tech
Hi Fausto,
Can you let me know if you are receiving an error when you attempt to log into your PLM 360 tenant?
John
Hi Fausto,
Could you give me the error that you are receiving?
John
Are you using an Autodesk ID to log into your PLM 360 tenant?
If you are using an Autodesk ID, Do you possibly have two user accounts that both have your email address assigned to them (One email address per Autodesk ID)?
I can see that there are a couple other Administrators for this tenant. Can they check your account and ensure that your user account information is correct?
Please let me know if this is possible.
John
I will esculate this to a case and start the process to get you access to your tenant again.
John
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