createnewitem - copy filtered picklist

[jonas.andersson]

Hi there,

I have difficulties when I want to copy a filtered picklist field from one item to a new item through a script, using the library script createnewitem.

The single line fields copy nicely, but the picklists don't.

What should I do?

var newProperties = [];

newProperties.RMA_DATE = new Date();
newProperties.CUSTOMER = item.CUSTOMER;
newProperties.NOTES = item.NOTES;
newProperties.PRODUCT = item.PRODUCT;
newProperties.EXPERIENCED_PROBLEM = item.EXPERIENCED_PROBLEM;
newProperties.FIRST_PROPOSED_SOLUTION = item.FIRST_PROPOSED_SOLUTION;
newProperties.CUSTOMER_SUPPORT_ITEM = item;
var newItem = createNewItem('WS_RETURN_MERCHANDISE_AUTHORIZATION', newProperties);

if(item.SPAWNED_RMA === null){
item.SPAWNED_RMA = newItem;
}

Kind regards,

Jonas

[jdow]

I'm having the same exact challenge!  Is this even possible?  Any solutions to this challenge?

Thanks,

John