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Navisworks Manage 2013 SP2 Clash Hotfix not installing

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Message 1 of 2
rsloyer
241 Views, 1 Reply

Navisworks Manage 2013 SP2 Clash Hotfix not installing

When we try to install the Clash Hotfix we get a message that says "no applicable Naviworks Manage SP2 installs found", yet when we go to the Windows control panel we can clearly see that SP2 is installed.

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Message 2 of 2
byron.morales
in reply to: rsloyer

Hello,

This message appears after the hotfix has been successfully installed. (when run for the second time).

I tested this and installed Navisworks Manage 2013. Then Install the SP2, Then ran the hotfix. All installed fine, Then ran the hotfix again and got the same error message as you did.

 

So if you are getting this error message this means the SP2 installation already had the hotfix applied to.

 

Let me know if this is not the case.


Byron M.
Installation and Licensing

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