Autodesk Navisworks Freedom 2012

[Anonymous]

Good Morning,

I have installed Freedom 2012 on a Windows 7 Enterprise laptop and when I attempt to run the app I get the cursor indicating activity then nothing.

The laptop is well with spec and exceeds all the system requirments to run the application

I have updated the graphics driver to the latest version still unable

Has been installed and uninstalled on multiple occasions still unable

Have disabled Anti Virus thinking this might be preventing it still unable

Installed the app on idenitcal laptop and runs perfectly

Everytime I try and run app roamer.exe runs for a short time and in event viewer the application error is logged

Faulting application name: roamer.exe, version: 9.0.69.686, time stamp: 0x4d7f9708

Faulting module name: PGHook.dll, version: 3.0.291.0, time stamp: 0x4f1ed4f9

Exception code: 0xc0000417

Fault offset: 0x000000000001b030

Faulting process id: 0x974

Faulting application start time: 0x01cd47b9058447f3

Faulting application path: C:\Program Files\Autodesk\Navisworks Freedom 2012\roamer.exe

Faulting module path: C:\Windows\system32\PGHook.dll

Report Id: 43fb38d5-b3ac-11e1-8331-463500000031

Any ideas greatly appreciated !

Thanks

C

[JeffH_ADSK]

Hi there,

PGHook.dll is not supplied as part of Navisworks. It is, as I understand it, part of Avecto's Privilege Guard product. Navisworks should run under a standard user account, but it has not been tested under third party products that manage user rights, as far as I am aware.

Can you try Freedom without Privilege Guard active? Can Privilege Guard be instructed to treat Freedom as a normal user application?

Hope that helps,

Jeff

[Anonymous]

Read entry about Avecto earlier and just went in one ear and out the other

Removed Avecto Freedon now works ok

Thanks

[Patrick_Aps_9121]

NavisWorks (any version or flavor)
is incompatible with Avecto Privilige Guard 2.7 (Build 52)
the solution is to upgrade Avecto Privilige Guard 2.7 (Build 63) or above
or to downgrade to Avecto Privilige Guard 2.6 (Build 151)