Navisworks General Discussion

Navisworks General Discussion

Reply
Active Member
jerome.chamfray
Posts: 10
Registered: ‎06-11-2011
Message 1 of 7 (359 Views)
Accepted Solution

NavisWork is crashing when importing a Civil 3D model

359 Views, 6 Replies
12-13-2011 04:44 AM

When importing a Civil 3D model into NavisWork, NavisWork is crashing. The only information in the Civil 3D model is 4 pipe networks. I am using Civil 3D 2011 and NavisWork Manage 2011. The NWDOUT from Civil 3D is also crashing.

I have tried from another computer and get the same result.... I have SP1 installed for both Civil 3D and NavisWork. The file size is about 4Mb.

I add the same problem with other files but have managed to fix it by removing the other network references. Not ideal though..

 :smileysad:

Product Support
lee.mullin
Posts: 479
Registered: ‎10-02-2007
Message 2 of 7 (356 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-13-2011 09:23 AM in reply to: jerome.chamfray

NWDOUT is no longer supported, can you please try NWCOUT?

 

If this is still not working can you please try installing the 2011 Civil Object enabler?

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15131158&linkID=9240618

 

If this fails can you please add your forum username to the crash report dialog when it appears and let us know so we can look for the problem.


Lee Mullin
Product Support Specialist
Global Services
Autodesk Ltd.


Active Member
jerome.chamfray
Posts: 10
Registered: ‎06-11-2011
Message 3 of 7 (347 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-13-2011 09:48 PM in reply to: jerome.chamfray

We have identified the problem, it is coming from one of the referenced model. If we remove a particular pipe network it is working fine.

Any idea on how to solve it without having to recreate the pipe network?

Product Support
lee.mullin
Posts: 479
Registered: ‎10-02-2007
Message 4 of 7 (340 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-14-2011 03:51 AM in reply to: jerome.chamfray

If you pare the file back to just that pipe and load that DWG does it crash? If it does can you upload the file?

 

Otherwise without looking at the file I couldn't be sure of the problem and would just be guessing.


Lee Mullin
Product Support Specialist
Global Services
Autodesk Ltd.


Active Member
jerome.chamfray
Posts: 10
Registered: ‎06-11-2011
Message 5 of 7 (335 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-14-2011 07:18 AM in reply to: jerome.chamfray

As requested I have attached the network that is causing the problem.

 

Many thanks,

Active Member
markd
Posts: 7
Registered: ‎01-14-2011
Message 6 of 7 (333 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-14-2011 09:39 AM in reply to: jerome.chamfray

Jerome, did the same user create both pipe networks in question? I have run into issues when a user created utility info using a local parts catalog (from their C drive) instead of from the network catalog located on a public drive. We can usually view the pipe network on other machines, but we usually get all kinds of errors when trying to adjust or swap parts. This may be causing a similar problem.

 

What I did to fix the problem is export the original pipe network to an xml file, open a clean drawing, and import that xml file again. Use the new drawing file for navisworks. I used this method with your file with no issues.

 

Active Member
jerome.chamfray
Posts: 10
Registered: ‎06-11-2011
Message 7 of 7 (328 Views)

Re: NavisWork is crashing when importing a Civil 3D model

12-14-2011 09:00 PM in reply to: jerome.chamfray

Ok I will do the same on our side with the entire drawing.

 

Many thanks,

 

 

Announcements
Have API Questions?
New Dedicated Forum for Navisworks API

Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.