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NW2013 in Plant Design Suite with SP 1

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Message 1 of 7
dennis
527 Views, 6 Replies

NW2013 in Plant Design Suite with SP 1

I think the service pack installed ok, but I received no msg confirming this.  I did get another desktop icon which makes me think it updated.  However, when I goto HELP/About, nothing there says SP 1.  Is there a way I can tell whether the SP actually installed or not?

 

Also, even though NWFreedom2013 is sitting right there on my desktop (and works) when I try to install that SP1, it says that Freedom isn't installed.

 

Any suggestions?

6 REPLIES 6
Message 2 of 7
DarrenP
in reply to: dennis

it should say built: Jun 10, 2012 thats what mine says

which is when the service pack came out

DarrenP
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Message 3 of 7
dennis
in reply to: DarrenP

Oh yeah, duh, the date.  Yep, I show Jun 10 2012 as well.  Thanks DarrenP.  Any idea on the Freedom viewer?

Message 4 of 7
DarrenP
in reply to: dennis

same with freedom

build: Jun 10, 2012

DarrenP
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Message 5 of 7
dennis
in reply to: DarrenP

Sorry, didn't make it that clear.  My SP1 for the Freedom viewer will not install.  It keeps coming up saying that Freedom is not installed, when it is.

Message 6 of 7
DarrenP
in reply to: dennis

the only thing i can think of is 32 bit vs. 64 bit

wheather your installing the right bit version

DarrenP
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Message 7 of 7
dennis
in reply to: DarrenP

yep, it says 64 on the end of it.  Sigh.....

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