Hi all,
I've having trouble getting mockup 360 to run. I double click the icon on the desktop, it says lauching aplication for a second then i get the splash screen for a moment then nothing.
I have tried installing from Firefox and Internet explorer and manually.
Made sure my Virus scanner is off and windows fire wall, and user access control is off
I'm running Windows 8 64bit, Java is upto date 64bit version
Not sure what else to check? Or am I missing something obvious
Solved! Go to Solution.
Solved by joel.palioca. Go to Solution.
Hi GNR88,
Could you try deleting the 3 files and the Mockup360 folder in the path below and relaunch the product?
%Userprofile%\AppData\Local\Autodesk\Web Services
Please let me know if this helps at all or if you still have issues and we can follow up to see how to resolve this problem.
Thanks,