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MDT 2009 + INV 2010 - LICENSE PROBLEMS

4 REPLIES 4
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Message 1 of 5
CARLOCOM
714 Views, 4 Replies

MDT 2009 + INV 2010 - LICENSE PROBLEMS

Hi everybody,

Last years, we bought six floating licenses of MDT 2009+INV 2010. Boths software run without problems on our workstation in the same time. After 4 months we decided to upgraded INV 2009 to INV 2010 and immediality we had the this problem. When I want run MDT 2009 and INV 2010 in the same time (ex. to convert/inport MDT file to INV) the workstation use TWO licenses.That is a big problem for us, because I must ask at a cad operator to close his sofware CAD.... Can somebody help me?


Tanks

Carlo
4 REPLIES 4
Message 2 of 5
sjbosley
in reply to: CARLOCOM

Carlo
If you open a support request with Autodesk support team they can resolve this for you.
Thanks
Simon Bosley
Message 3 of 5
CARLOCOM
in reply to: CARLOCOM

Six month ago, I've open a support request with my Autodesk authorized retailer. I've still no a offical answers. We are very angry for this un-resolve proplem.... Please, can you help me...


Thanks

Carlo
Message 4 of 5
sjbosley
in reply to: CARLOCOM

Hi Carlo
Could you let me know the name of your company, your reseller and how I can contact you. If you don't want to publish it on this thread then consider updating your profile. As soon as I have this information I will follow up on your behalf.

Simon Bosley
Program Manager, Autodesk
Message 5 of 5
CARLOCOM
in reply to: CARLOCOM

Hi Simon,

sorry, but I've a little problem...Where can I update my profile for give you company name and reseller?

Thanks

Carlo

(perhaps site setting on the top of page next to Edit Account...?)

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