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My bet is that google sketch up is outputting a more or less unuseable file. Are there any options in Sketch Up that allow you to determine how you want the object exported? You may want to see if it can export a OBJ file also. SOmetimes OBJ is more reliable (but does not carry the wealth of information a FBX can carry. OBJ is akin to a JPG (simple reliable format) where as FBX is like PDF (Complicated format but much more powerful).
Areas of Expertise - MayaLT : Mudbox : 3DS Max : Inventor : Game Dev Follow me on Twitter : @paulkind3d
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