I checked all the windows logs, nothing jumps out at me as far as permission issues. There's no errors or warnings in Applications or Security, just the standard. I rechecked permissions on the main folders and things look normal, nothing obviously wrong.
Tried your suggestions, same issues.
At this point, I'm ready to install it on a different server just to see if I can get it up and running and maybe a solution will become apparent. Maybe I've been looking at it too long and need to attack it from a different angle. Maybe it just needs a hammer.
Well.... just to update this thread. I took the advice of tech support and did a clean install, sans MGE2010 and here's what I did...
- uninstalled MGE2011
- uninstalled MGE2010
- made sure no AV programs or any other unnecessary processes were running
- New install of MGE2011
Still the same problems. I can get Site Administrator to work but nothing else, no MG Studio, etc.
I assumed I could just install 2011 and it would work like 2010 did. Obviously there are other issues to resolve somewhere and it will be awhile before I try it again.
Thanks to everyone for all the assistance.
Silly question. You didn't install 64bit 2011 alongside 32bit 2010 did you? IIS on 64bit won't run both 32 and 64bit together. I'm not sure if you can separate them into different websites other than the default and with different app pools they will play side by side or not. Of course since you unintalled that should eliminate that issue.
I saw similar issues with an install on XP yesterday. There were some App Pool conflicts, but the user in question said they didn't manually touch anything, but as far as I know the 2010 didn't create an App Pool. The fact that you get Site Admin working means PHP is working. That got past the first issue I saw. The second was a permissions issue on the mapagent folder and the IIS_USR account.
Another possible issue is if you are installing the 32bit version possibly by mistake then the MapGuide2011 app pool will need to have 32bit support enabled under the advanced settings for things to work.
Answer to your first question is yes. The 64 bit 2011 and 32 bit 2010 were installed side by side.
Yes again, I uninstalled everything and just installed 64 bit 2011.
2010 did create an AppPool in IIS. As did 2011.
Last question is No, the installer wouldn't let me install the 32 bit version. It throws a warning and stops the installation. I could only install the 64 bit version.
I guess the other thing that I can't figure out is why Studio won't even connect. Should that be affected by any of this?
Attached is a couple of steps we used to install 2010 originally on Vista which is similar to IIS7.5 If you can confirm these are working then it's only 1 of a couple of possibilities that remain. I will chat with a developer and see if we can confirm what we tweaked yesterday to get things running on XP. Of course our problem was actually getting 2010 to run. 64bit 2011 installed fine in our case.
Attached is a screen shot showing what things should look like. There may be a conflict with the old app pool from 2010. It may have set itself on the Default Web site and this app pool would propogate down to each virtual directory. You have have to reassign the MapGuide2011AppPool on each virtual directory.
Thanks for all the help.
So.... since I last posted, here's what I did.
- I uninstalled everything and just installed 2011
- I went through the list of steps that you sent ( I seem to remember those from the OSGEO stuff)
- verified the settings from the image you attached.
I noticed as I went through the list that in the site ISAPI and CGI restrictions, it held onto the old php5isapi and isapi_mapagent setting for 2010 and created new ones for 2011 that were just labelled as default. So I removed the old ones and set the new ones accordingly.
I then tried an install without setting up the site server so I could configure it myself later. That seemed to make a difference. Now when I ran the site admin and other stuff, it actually asked me for a login rather than just throwing an error. Also, when I run Studio now it doesn't generate an error saying "Cannot connect to the specified site URL."
So, it appears to ALMOST be working but now I seem to be having an authentication issue. When I try to connect to Studio or Site Administrator it says the "Administrator", "admin" User ID or Password is invalid. Somewhere I have the authentication settings pooched but can't figure out where. Any more suggestions?
Unless the Authentication on the mapguide virtual directory is wrong (it should be Anonymous) I don't know what would cause this. Most people reinstall when this happens. The goofy part is that the Administrator login and info is in the Site repository under the server install so unless this somehow got corrupted I don't know why it would fail. The fact you are getting an authentication failure suggests you are talking to the server now. Of course if no authentication error is recorded in the Authentication.log then the problem is likely stll IIS and not MGE.
I'm tempted to suggest uninstalling and ensure everything is deleted under IIS and reboot: confirm no old AppPools, handler mappings etc are left lying around on the default web site. Re-install and see how it goes. Yeah I know one more install but the problem seems to be remnants in IIS. Of course you could uninstall IIS and add it back and try a clean install. There definitely wouldn't be anything left from the old installs.
Of course trying it on another server that hasn't had MGE 2010 installed would be a good test too.
Well, instead of wasting more time, I uninstalled everything: old versions, new versions, IIS, anything I could think of that was related. I removed old folders, AppPools, the works. Rebooted. Reinstalled it all.
It now appears to be working. I don't know what was causing the weird issues but whatever it was is gone now.
I'm sure there's a lesson to be learned here about incompatible versions, new versions and the like. After all these years, I'm sure it's one I should already know! Thanks everyone for your help and patience.
Is it reasonal to assume that the MapGuide Enterprise 2011 on Windows Server 2008 R2 64bit performs much efficient and faster than on Windows Server 2008 (SP2) 32bit? In this case, the current 64-bit server env for MGE 2011 is really well established now? Would you share your experience on this? It seems to me based on this post that there are some potential challenges in configuring the MapGuide Enterprise 2011 on Windows Server 2008 R2 64bit env. Since I like MGE 2011 and have new servers ordered, I believe my 'best' option would be to have 64-bit MGE 2011 installed on Windows server 2008 R2 of the new servers?
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