Inventor Publisher

Reply
Valued Contributor
miQlo
Posts: 89
Registered: ‎05-24-2011
Message 11 of 41 (506 Views)

Re: Save problem

02-25-2013 02:23 AM in reply to: bowen192

I've encountered this many times and now I have two files to share. How large files can your mail server handle? This is a major issue that must be resolved.

 

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 12 of 41 (459 Views)

Re: Save problem

02-28-2013 10:14 PM in reply to: miQlo

our mail server can accept single attachment size up to 2G. 

please leave your email here, I will sent a invitation to you and you can use it.

 

Or you can use your own ftp site for temp share and let us download.

 

- Leo

Valued Contributor
miQlo
Posts: 89
Registered: ‎05-24-2011
Message 13 of 41 (453 Views)

Re: Save problem

03-01-2013 01:38 AM in reply to: LeoWan

m.de.pascalis@nordicwater.com

 

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 14 of 41 (423 Views)

Re: Save problem

03-03-2013 06:42 PM in reply to: miQlo

I tried to send an invitation to you  and it failed due to cannot find the email address.

Please re-check the email address.

 

Thanks,

Leo

Mentor
bowen192
Posts: 204
Registered: ‎03-02-2011
Message 15 of 41 (410 Views)

Re: Save problem

03-04-2013 06:28 AM in reply to: LeoWan

It's happening again to me now.

 

Every single file I save in Vault turns in to 'Unknown Error'.

 

Publisher is becoming unuseable again.

Valued Contributor
miQlo
Posts: 89
Registered: ‎05-24-2011
Message 16 of 41 (392 Views)

Re: Save problem

03-05-2013 12:32 AM in reply to: bowen192

Im sorry, my fault. It's mdepascalis@nordicwater.com

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 17 of 41 (388 Views)

Re: Save problem

03-05-2013 01:13 AM in reply to: miQlo

I have send out the invitation.

 

- Leo

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 18 of 41 (376 Views)

Re: Save problem

03-05-2013 05:12 PM in reply to: LeoWan

miQlo,

I have received your files. I noticed the second file is only in size of 1kB. You must counter save issue when you make some operation start from the first file then try to save it.

Please share the steps/operations that you are doing before you counter the issue?

-Leo

Valued Contributor
miQlo
Posts: 89
Registered: ‎05-24-2011
Message 19 of 41 (368 Views)

Re: Save problem

03-06-2013 12:26 AM in reply to: LeoWan

LeoWan

 

The 1kb file is what I get when trying to save. An error message appears then Publisher crashes and all that is left is that 1kb file.

I don't remember the steps. Moved some parts around -> made some snap shots -> save -> crash.

Do you have a tool we can install that logs everything in Publisher? That kind of data must be very helpful for you when troubleshooting.

Employee
LeoWan
Posts: 41
Registered: ‎07-11-2011
Message 20 of 41 (364 Views)

Re: Save problem

03-06-2013 01:01 AM in reply to: miQlo

If Publisher crash, a CER dialog will pop up. you can send out the CER report which will help us to investigate.

 

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Inventor Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for Autodesk Inventor helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Inventor

Twitter

Facebook

Blogs

Pinterest

Youtube