Inventor Publisher

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New Member
Tamarinof
Posts: 2
Registered: ‎09-27-2012
Message 11 of 29 (951 Views)

Re: Publisher 2013 Word Add-in Error

10-01-2012 03:39 AM in reply to: CadlineSupport

Same question here: how do I uninstall SP2?

Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 12 of 29 (950 Views)

Re: Publisher 2013 Word Add-in Error

10-01-2012 03:54 AM in reply to: timmy.stalnacke

I found it!

 

it´s where you uninstall program in windows ( control panel and so on). on the left bar you can chose "show installed updates" or something (my Windows is not in english) then you se Inventor Publisher 2013 SP2, then just install and the update in word working again.

Member
adenobel
Posts: 5
Registered: ‎02-22-2011
Message 13 of 29 (947 Views)

Re: Publisher 2013 Word Add-in Error

10-01-2012 04:16 AM in reply to: CadlineSupport

Uninstalling SP2 works for me.

For Windows 7:

  • Open Control Panel
  • Choose Uninstall a program
  • Choose View installed updates (on the left)
  • Select Autodesk Inventor Publisher 2013 SP2 and select Uninstall.
Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 14 of 29 (940 Views)

Re: Publisher 2013 Word Add-in Error

10-01-2012 07:21 AM in reply to: adenobel

SP3 is now available for download!
the word add-in seems to working again!

 

//Timmy

 

Employee
peggy.wang
Posts: 89
Registered: ‎03-23-2008
Message 15 of 29 (907 Views)

Re: Publisher 2013 Word Add-in Error

10-07-2012 07:19 PM in reply to: Tamarinof

Autodesk Inventor Publisher 2013 Service Pack 3 is now live. This issue has been fixed on SP3.

  • Inventor Publisher 2013 SP3 Web Page:

 http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20573668&linkID=14856948



Peggy Wang
Sr. Software QA Engineer
Publisher Quality Assurance Team
Autodesk, Inc.
Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 16 of 29 (883 Views)

Re: Publisher 2013 Word Add-in Error

10-09-2012 11:56 PM in reply to: peggy.wang

After installing SP3 the word add-in still don´t work fully satisfied.
when i uppdate the word document the text and pictures in the browser uppdates but the document stay the same!?
Is it some settings in word?

 

By the way when i install SP3 should i also install SP1 and SP2? the readme file does not say!

 

Best regards

Timmy

Employee
peggy.wang
Posts: 89
Registered: ‎03-23-2008
Message 17 of 29 (879 Views)

Re: Publisher 2013 Word Add-in Error

10-10-2012 12:02 AM in reply to: Tamarinof

Don't need uninstall SP1 or SP2 if your already installed them. Just add the new SP3 package.

If you don't install any service pack, that is fine. SP3 containts all the updates in SP1 and SP2.



Peggy Wang
Sr. Software QA Engineer
Publisher Quality Assurance Team
Autodesk, Inc.
Employee
peggy.wang
Posts: 89
Registered: ‎03-23-2008
Message 18 of 29 (875 Views)

Re: Publisher 2013 Word Add-in Error

10-10-2012 12:36 AM in reply to: Tamarinof

Hello Timmy,

 

Thank you for your post. I have tried on my computer, the update function in word addin can work as expected in my case.

Your issue about updating failure maybe another case that I have not encounted.

Would you mind send your data (word and IPB )to me? That can help us to reproduce the problem.My email is wang.ping@autodesk.com.

 

Thanks.



Peggy Wang
Sr. Software QA Engineer
Publisher Quality Assurance Team
Autodesk, Inc.
Employee
peggy.wang
Posts: 89
Registered: ‎03-23-2008
Message 19 of 29 (874 Views)

Re: Publisher 2013 Word Add-in Error

10-10-2012 12:37 AM in reply to: Tamarinof
Spoiler
 

Hello Tamarinof ,

 

Thank you for the post. Don't need uninstall SP2. Please install SP3 directly.

 

 



Peggy Wang
Sr. Software QA Engineer
Publisher Quality Assurance Team
Autodesk, Inc.
Employee
peggy.wang
Posts: 89
Registered: ‎03-23-2008
Message 20 of 29 (848 Views)

Re: Publisher 2013 Word Add-in Error

10-11-2012 08:29 PM in reply to: Tamarinof

Hello Timmy,

 

I have reproduced your problem, that is not a regression of SP3. And already log this issue into the internal tracking system.

Thank you for posting this issue in Newsgroup.

 

Regards,



Peggy Wang
Sr. Software QA Engineer
Publisher Quality Assurance Team
Autodesk, Inc.

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