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franzie123456789
Posts: 1
Registered: ‎03-16-2012
Message 1 of 3 (196 Views)

Label Problems

196 Views, 2 Replies
03-16-2012 02:41 PM

When using the label tool I have run into a consistent issue. When originally making and sizing the box for the label I set it in the right place with the right line breaks and spacings. When opening the program, working on other snapshots, playing the video in Publisher, or converting to a video size some of the labels will change line spacing and line breaks. Not all of them, just some. A label in screenshot 1 might be wrong and the same label in screenshot 2,3, and 4 be what I originally wanted and set out. When I click on the label to try to fix it, the label snaps back into the original intended position. When I then try to convert to a video the problem comes right back. The small snapshots in the story board have the label in the right spacing, telling me that the program must know where it is suppost to be but a bug is causing the errors when converting to videos. I am on a strict deadline and this error has completely ruined the video and presentation, rendering it useless. How can people focus on a product when labels are changing size and shape with every snapshot?

Active Member
jbreen
Posts: 8
Registered: ‎10-03-2011
Message 2 of 3 (176 Views)

Re: Label Problems

03-27-2012 08:27 AM in reply to: franzie123456789

I have this same problem and I too have a deadline. Have you figured out the problem?

 

Employee
kumarra
Posts: 51
Registered: ‎10-15-2008
Message 3 of 3 (172 Views)

Re: Label Problems

03-27-2012 11:41 AM in reply to: jbreen

Would it be possible to send me the ipb file at rajkumar.ilanchelian@autodesk.com? I can take a look at this issue. IF your file is bigger than 10MB email me and I will send you a dropbox share.

 

Also does all of your labels have the "Pin to screen" turned on?

 

 

Thanks,
Rajkumar

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