Callouts balloons and detail views losing attachment

[CadlineSupport]

Hi,

Publisher 2013 SP2 I am getting callouts, balloons and detail views losing their reference on the part and pinging off away from the model when I hit save or export an image or video. It doesn't happen all the time, its ok when the components haven't been moved much, but if I have anything more than a simple unidirectional explode the issue is very prevalent. This is quite a serious glitch are there any workarounds or workflows you would recommend, and is this likely to be fixed in SP3?

Many thanks

[Timmy_Stalnacke]

I have the same problem! some times the will get back in place after saving, sometime they don't.
Really frustrating.

[Timmy_Stalnacke · Accepted solution]

I think i have find a way to solve the problem!

If i always choose parents (the green square) when i place the callouts, even that just is a part or from content center.

works for me right now.

[CadlineSupport]

Hi Timmy,

That seems to work! Even if you actually select the same part, just using the 'parents' option. Outstanding work - thanks for this.

[Timmy_Stalnacke]

the problem i gone in SP3

Best regards 

Timmy