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CadlineSupport
Posts: 48
Registered: ‎02-23-2012
Message 1 of 5 (925 Views)
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Callouts balloons and detail views losing attachment

925 Views, 4 Replies
08-21-2012 01:35 AM

Hi,

Publisher 2013 SP2 I am getting callouts, balloons and detail views losing their reference on the part and pinging off away from the model when I hit save or export an image or video. It doesn't happen all the time, its ok when the components haven't been moved much, but if I have anything more than a simple unidirectional explode the issue is very prevalent. This is quite a serious glitch are there any workarounds or workflows you would recommend, and is this likely to be fixed in SP3?

Many thanks

Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 2 of 5 (923 Views)

Re: Callouts balloons and detail views losing attachment

08-21-2012 01:48 AM in reply to: CadlineSupport

I have the same problem! some times the will get back in place after saving, sometime they don't.
Really frustrating.

Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 3 of 5 (905 Views)

Re: Callouts balloons and detail views losing attachment

08-22-2012 07:30 AM in reply to: CadlineSupport

I think i have find a way to solve the problem!

If i always choose parents (the green square) when i place the callouts, even that just is a part or from content center.

works for me right now.

Active Contributor
CadlineSupport
Posts: 48
Registered: ‎02-23-2012
Message 4 of 5 (901 Views)

Re: Callouts balloons and detail views losing attachment

08-22-2012 08:01 AM in reply to: timmy.stalnacke

Hi Timmy,

That seems to work! Even if you actually select the same part, just using the 'parents' option. Outstanding work - thanks for this.

Active Contributor
timmy.stalnacke
Posts: 45
Registered: ‎06-04-2012
Message 5 of 5 (703 Views)

Re: Callouts balloons and detail views losing attachment

10-10-2012 07:28 AM in reply to: CadlineSupport

the problem i gone in SP3

 

Best regards 

Timmy

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