CER solution is for autocad, not publisher

[inflateable]

wow, this is an unstable piece of software.

After many, many, crashes I got a solution from autodesk 'stability issues with uncertified graphics card' but when I click the link it says that that solution only applies to various flavours of Autocad and Revit.

Any ideas?

This is where it sends me:

https://errorreport.autodesk.com/linker?rep=vLBXWRDY&language=2057&ltypeid=4&durl=%5Bhttp%3A%2F%2Fus...

[irene.chen]

Yes, Publisher didn't do this support.

Thanks

Irene

[inflateable]

What does that mean?  Publisher crashes, and sends me to something that doesn't help.  Why?

Is there a link that it should have sent me to?

[irene.chen]

The crash is maybe caused by:

• A uncertified graphics card
• Outdated/uncertified graphics card drivers

A general solution is to turn off graphics card hardware acceleration,  but using software simulation instead. AutoCAD and Revit supports this switch as you see at http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20069400&linkID=9240617, but Publisher did not support such switch.

Thanks

Irene

[inflateable]

So why is Publisher telling me that this is the solution?

[irene.chen]

Thanks for the feedback and sorry for any inconvenience.

-Irene